Business Analyst - AI & XR Portfolio

Rentokil Initial plc; Crawley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global leader in pest control seeks a Business Analyst to join its AI transformation team in Crawley. This role focuses on bridging business needs with innovative AI solutions across 90+ countries. Responsibilities include defining business processes, gathering requirements, and ensuring user adoption of new systems. Candidates should have over three years of experience in business analysis and strong communication skills. The position offers a competitive salary, hybrid working, and comprehensive benefits.

Benefits

Competitive salary and bonus scheme

Hybrid working

23 days holiday plus 8 bank holidays

Healthcare

Death in service benefit

Qualifications

• 3+ years experience in a Business Analysis role.
• Experience with Agile frameworks and development life-cycles.
• Ability to manage requirements effectively.

Responsibilities

• Champion business value and articulate project justifications.
• Gather requirements and create actionable User Stories.
• Ensure successful transition and system adoption.

Skills

Business analysis proficiency

Domain knowledge

Stakeholder communication

Understanding of AI landscape

Job description

Join our global AI transformation team at Rentokil Initial and play a pivotal role in shaping how we deploy next‑generation artificial intelligence across 90+ countries. As a Business Analyst in this new space, you will bridge the gap between global business needs and our specialized AI solutions. You will be working within the Google Cloud ecosystem and other cutting‑edge tools to help translate complex operational challenges into high‑value Agentic solutions for the whole enterprise.

Key tasks:

Champion business value: Actively participate in defining and articulating the business justification for application projects that introduce new or improved processes.

Translate vision into actionable requirements: Gather a deep understanding of current operations, define future state business processes, and translate these into clear, actionable User Stories that guide our development teams.

Support quality assurance: Partner with the business users to define robust acceptance test scenarios, empowering them to validate that solutions meet business needs.

Facilitate successful adoption: Provide essential transition support and contribute to change delivery efforts, ensuring our user community effectively adopts new systems and realizes the intended business benefits.

Domain level knowledge: Have a good understanding of the domain that this role sits within (e.g. Service, Sales, Back office etc).

Responsibilities Overview

Strategic Investigation & Opportunity Identification:

Bridging Business & Technology:

Leverage your business acumen to assess and advise on the practicality of different solution alternatives, skillfully integrating technical possibilities with operational realities.

Take ownership of the detailed specification and modelling of recommended solutions, applying relevant resources, standards, methods, and tools.

Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems to successful implementation.

Documentation & Agile Delivery:

Eliciting, analysing, and documenting detailed functional and non‑functional requirements.

Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams.

Analysing current and future state business processes, identifying gaps, and proposing optimisations.

Apply established standards, methods, and tools Shakespeare effectively to produce consistently high‑quality documentation, covering both technical details and descriptive aspects.

Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system investigations and subsequent development work.

Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well‑defined, prioritised, and ready for development.

Participating. actively in agile ceremonies (e.g., sprint planning, stand‑ups, retrospectives) to provide clarity and context to the development team.

Business Readiness & Change Management:

Conduct comprehensive business impact assessments to understand how proposed changes will affect business units and individual roles.

Providing ongoing clarification to development and testing teams during sprints to ensure solutions align with business intent.

Requirements:

• Has achieved proficiency in the tasks of Business analysis with 3+ years experience in a Business Analysis role.
• Domain level experience within the relevant area.
• Performs work activities covering technical, financial and quality aspects.
• Possesses a broad understanding of business and business skills, and understands the significance of commercial constraints.
• Comprehensive knowledgeophy of Agile frameworks and development life‑cycles.
• Understands the interdependencies of business processes and information systems.
• Has achieved proficiency in the task of Requirements definition and management.
• Is experienced in communicating with stakeholders at all levels, singly and in groups.
• Fl شاء in the AI landscape, including Machine Learning.

Benefits:

• Competitive salary and bonus scheme
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday, plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
转载请 parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from chaîne walks of life. Our cur belief it everyone – irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs – has the potential to thrive and contribute.

To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (joanna.sharpe@rentokil‑initial.com) if you need anything.

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.