Business Analyst

Aviva Direct Ireland Limited; Norwich; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading financial services company is seeking a Business Analyst to define and shape business challenges across processes and technology. This role involves delivering strategic projects and driving solutions from concept to delivery, ensuring they meet business needs. The ideal candidate will have strong stakeholder management skills and experience in the financial sector. A competitive salary of £50,000 to £65,000 is offered, along with a benefits package including bonuses, a generous pension scheme, and flexible working arrangements.

Benefits

Starting salary between £50,000 and £65,000

Bonus opportunity - 10% of annual salary

Generous pension scheme

29 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Up to 40% discount on Aviva products

Up to £1,200 in free Aviva shares annually

Parental and carer’s leave

Flexible benefits

3 paid volunteering days

Wellbeing support and tools

Qualifications

• Experience working in the financial services industry, familiarity with the London Market is advantageous.
• Ability to deliver business solutions balancing cost, quality, and time.
• Knowledge of industry best practices and applicable tools.

Responsibilities

• Define and shape business challenges and opportunities.
• Drive solutions from concept through to delivery.
• Ensure solutions align with business needs and provide value.

Skills

Understanding of the financial services industry

Proven ability to deliver business solutions

Strong stakeholder management

Commercial acumen

Job description

Location: Norwich, Bristol and Perth

Starting Salary: £50,000 to £65,000 (depending on location, skills, experience, and qualifications)

This is a great job for someone who loves solving complex problems and turning ideas into practical solutions. You might be ready for a step up in your career or looking to broaden your experience in strategic projects. If you enjoy collaborating with diverse teams, influencing outcomes Reino and have a strong understanding of business processes and technology, this role offers an exciting opportunity to make a real impact.

A bit about the job

As a Business Analyst at Aviva, you’ll play a pivotal role in defining and shaping business challenges and opportunities across people, processes, and technology—driving solutions from concept through to successful delivery. You’ll work within a dynamic team that delivers strategic projects and programmes, ensuring solutions align with business needs and deliver real value. Your work will help us improve efficiency, manage risk, and create better outcomes for our customers and stakeholders.

Skills and experience we’re looking for

• Understanding of the financial services industry and regulatory standards; familiarity with the London Market is advantageous.
• Proven ability to deliver business solutions for strategic projects, balancing cost, quality, and time.
• Knowledge of industry best practices and ability to apply appropriate tools and methodologies.
• Strong stakeholder management and relationship‑building skills.
• Commercial acumen with the ability to develop cost‑effective solutions that meet business needs.

What you’ll get for this role

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary between £50,000 and £65,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

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We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to [e-mail].