Band 4 Medical Secretary Supervisor - Cardiology

NHS; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Sutton Coldfield is looking for a Band 4 Medical Secretary Supervisor to join the Cardiology Department. The successful candidate will provide essential secretarial support to consultants, ensuring patients are monitored and managed efficiently. Required are good communication and organisational skills, as well as qualifications in medical terminology. This full-time position includes 37.5 hours a week from Monday to Friday, offering the chance to thrive in a professional environment.

Qualifications

• Experience of working as a Medical Secretary.
• Experience of dealing with the public/customer service.
• Experience of using IT systems.
• Experience of working in a healthcare environment.

Responsibilities

• Provide efficient medical secretarial support to Consultants.
• Act on own initiative and provide cross-cover for other secretaries.
• Assist in the organisation of the workload for medical staff.

Skills

Good communication skills

Organisational skills

Audio-typing skills

Use of initiative

Ability to multi-task

Education

Good General Education (GCSE English and Maths A-C)

Business Administration NVQ level 3 or equivalent

AMSPAR Certificate or equivalent knowledge of medical terminology

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary Supervisor - Cardiology

The closing date is 13 January 2026

We are looking to recruit an enthusiastic and motivated Band 4 Medical Secretary Supervisor to join our secretarial team within the Cardiology Department at Good Hope Hospital. The post requires an individual who is resilient and adaptable to work in a fast‑paced professional environment.

You as a successful candidate will provide secretarial support to our department working both as part of a team and on a one‑to‑one basis with your named consultant(s). You will play a pivotal role in ensuring our patients are actively monitored and supported throughout their patient pathway.

You should have good communication and organisational skills and be able to use your own initiative in prioritising your workload to enable the consultant(s) to optimise their clinical commitment.

You should ideally possess AMPSAR/medical terminology qualification or demonstrate previous substantial administration experience with excellent audio‑typing skills; understanding of the RTT pathway and experience of managing waiting lists. You must also be confident using MS Office and other IT systems.

The post is full time (37.5 hours) working across 5 days (Monday to Friday).

Main duties of the job

To provide efficient and effective medical secretarial support to Consultants and other medical staff, assisting in the organisation of their workload.

The post holder will be expected to act on their own initiative and provide cross‑cover for other secretaries as necessary to facilitate an effective service.

The medical secretary supervisor will face a range of challenging tasks including acting as personal assistant to the Consultant and aiding in the coordination of the team’s workings.

For more details, please see the job description.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long‑term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

• Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
• Business Administration NVQ level 3 or equivalent experience in a clerical environment
• AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
• Working knowledge of medical terminology

Experience

• Experience of working as a Medical Secretary
• Experience of dealing with the Public/Customer service experience
• Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
• Experience of using IT systems
• Experience of working in Healthcare
• Good Organisational skills
• Able to use own initiative and deal with the unpredictable
• Able to work under pressure and to multi‑task
• Able to work to deadlines
• Experience of working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust