Automotive Site Coordinator – Customer Experience & Delivery

Cooks Motor Group; Bedford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global automotive group based in Bedford is seeking a Site Co-ordinator to enhance customer experiences. The role involves collecting and delivering vehicles, examining for damage, and maintaining stock accuracy on e-commerce platforms. The ideal candidate should be customer-focused with strong communication skills and multitasking ability. A full UK driving licence is required. Join us for a rewarding career with various perks including 33 days annual leave and a company pension scheme.

Benefits

33 days of annual leave

Retail discounts

Car discounts

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Healthcare access

Paid volunteer day

Share purchase plan

Referral bonuses

Training and development opportunities

Life assurance

Flexible working options

Qualifications

• Proven ability to provide excellent customer service.
• Strong communication skills to engage professionally with clients.
• Ability to handle multiple tasks efficiently.
• Possession of a full UK driving licence.

Responsibilities

• Collect and deliver vehicles, ensuring all paperwork is completed.
• Examine vehicles for damage prior to collection.
• Maintain accurate presentations of vehicle stock online.
• Ensure proper pricing and signage on vehicles.
• Adhere to departmental operating standards.
• Complete documentation with customers as required.
• Receive payments from customers when needed.
• Chauffeur personnel and customers as necessary.
• Control the movement and security of vehicles on site.

Skills

Customer focused

Confident and professional communication skills

Multi-task oriented

Full UK driving licence

Job description

A global automotive group based in Bedford is seeking a Site Co-ordinator to enhance customer experiences. The role involves collecting and delivering vehicles, examining for damage, and maintaining stock accuracy on e-commerce platforms. The ideal candidate should be customer-focused with strong communication skills and multitasking ability. A full UK driving licence is required. Join us for a rewarding career with various perks including 33 days annual leave and a company pension scheme.