Assistant Store Manager (Cambridge)

Up & Running; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sports retail company in Cambridge is searching for an Assistant Store Manager to support daily store operations and foster exceptional customer service. This role involves advising customers on footwear, training team members, overseeing stock management, and enhancing store promotions. With a commitment to creating a positive environment, the ideal candidate will also be responsible for recruiting staff and ensuring adherence to health and safety procedures. Attractive perks include staff discount and 28 days of holiday.

Benefits

Generous staff discount

Birthday day off

28 days holiday (pro-rata)

Employee Assistance Programme

Qualifications

• Proven experience in retail management or similar role.
• Strong knowledge of running and fitness products.
• Ability to train and motivate a team.

Responsibilities

• Assist daily operations and ensure a welcoming customer environment.
• Advise customers on footwear using gait analysis.
• Oversee stock holding and staff scheduling.

Skills

Customer service skills

Team leadership

Gait analysis expertise

Job description

Are you a passionate runner and fitness enthusiast with excellent customer service skills? We're seeking a highly motivated Assistant Store Manager to help the Store Manager lead our team and promote the highest standards of customer service and product knowledge in our local running and fitness community.

As Assistant Store Manager, you'll be responsible in assisting the daily operations of our store, ensuring a welcoming environment for customers, visitors, and team members. You'll use your expertise to advise and recommend footwear to customers, training team members in the use of gait analysis and ensuring quality of analysis delivered. You'll also oversee the store's stock holding, staffing, and promotions calendar, reporting accurately on finance and stock levels.

But it's not just about the day-to-day - you'll also work towards the long-term success of our store, liaising with Head Office on matters of stock, promoting the store through in-store and outreach promotions, and identifying new opportunities. As a leader, you'll be responsible for recruiting and training team members, ensuring that all staff follow Health and Safety policies and procedures, and conducting performance appraisals and probationary reviews.

In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. You can read all about our perks, compensation, and rewards here. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.

Apply today and take the first step towards an exciting career with Up and Running.