Assistant Ops Manager — Hospitality at Wisley Garden

Restaurant Associates; Woking; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading hospitality provider in the UK is seeking an Assistant Operations Manager to support the Operations Manager at RHS Garden Wisley. This role involves ensuring high-quality service, optimizing operational standards, and leading a high-performing team. Ideal candidates will have a strong background in food service, excellent leadership skills, and experience in operational management. Competitive benefits package offered, including annual leave and health services.

Benefits

20 days annual leave plus bank holidays

Free meals on duty

Free on‑site parking

Exclusive travel discounts

Access to wellness classes

Digital GP services

Contributory pension scheme

Career development programmes

Qualifications

• Proven experience managing high‑performing teams across multiple sites.
• Strong background in food service or related hospitality operations.
• IT and computer literate for streamlined operations.

Responsibilities

• Provide leadership to ensure high food quality and service standards.
• Ensure consistent execution through communication and coaching.
• Identify opportunities for enhancement and implement improvements.
• Support Operations Manager in auditing processes and performance analysis.
• Embed a customer‑centric culture to enhance brand loyalty.

Skills

Leadership

Operational management

Team engagement

Customer-centric approach

Performance optimization

Tools

Digital tools

Job description

A leading hospitality provider in the UK is seeking an Assistant Operations Manager to support the Operations Manager at RHS Garden Wisley. This role involves ensuring high-quality service, optimizing operational standards, and leading a high-performing team. Ideal candidates will have a strong background in food service, excellent leadership skills, and experience in operational management. Competitive benefits package offered, including annual leave and health services.