Assistant Deputy Manager

Thwaites; Penrith; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable hospitality company in Penrith is seeking an Assistant Deputy Manager to support daily operations. Key responsibilities include managing staff rotas, overseeing payroll budgets, and providing excellent customer service. Candidates should have experience in a busy, food-led environment and must be flexible with work hours. In return, the company offers a competitive salary, career progression opportunities, and various employee perks including health plans and discounts.

Benefits

Competitive salary

Access to wages as earned

28 days annual leave

Health cash plan

Generous employee discounts

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Life assurance

Bespoke training programmes

Qualifications

• Experience in a busy, food-led operation is required.
• Previous supervisory or management duties are desirable.
• Comfortable with hands-on roles and service involvement.

Responsibilities

• Control staff rotas and manage staff levels.
• Serve food and manage room reservations.
• Be the point of call for management issues.

Skills

Team management

Customer service

Flexibility

Proactive approach

Job description

Are you looking for the next step in your F&B career?

We are searching for an Assistant Deputy Manager who can support the GM & Deputy Manager in our busy Inn.

Your day to day;

• Taking control of rotas
• Managing staff levels to meet payroll budgets
• Managing and developing the skills of your team
• Being the point of call for any management issues
• Serving food, taking room reservations and looking after guests.

Who are we looking for?

You will need to be proactive and ensure the smooth running of the day to day operations of the business.

Assistant Deputy Manager is a hands‑on role so you will need to be comfortable with rolling up your sleeves and getting involved with service.

We need someone with previous experience of working within a busy, food‑led operation – exposure to supervisory or management duties is desirable.

Our business is open all day every day so you will need to be flexible with the times you can work.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment