Apprentice ICT Support Technician

Fcms Nw; Lancashire; Hybrid; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading support services company is seeking an enthusiastic Apprentice ICT Support Technician to join their Business Development Digital Team in Blackpool. The successful candidate will assist in supporting staff with hardware and software issues and will be responsible for maintaining asset registers. The role offers training to develop skills further and includes opportunities to work from home and travel to various operational sites across Lancashire and South Yorkshire.

Qualifications

• Some existing IT literacy is required.
• Willingness to engage with operational staff across sites.
• Ability to travel to operational sites as needed.

Responsibilities

• Provide support for hardware and software maintenance and problem-solving.
• Govern hardware and software license asset registers.
• Maintain stock levels of equipment.

Skills

IT literacy

Problem-solving

Collaboration with IT partners

Education

Participation in IT Solutions Technician apprenticeship course

Job description

Apprentice ICT Support Technician | Blackpool

We’re on the lookout for a professional and enthusiastic Apprentice ICT Support Technician!

• Contract – Permanent
• Location – Newfield House, Vicarage Lane, Blackpool, Lancashire, FY4 4EW
• Salary – £24,307 per annum

The Service:

The post-holder will work as a valued member of the Business Development Digital Team based at Newfield House, Blackpool. They will work alongside other experienced team members as part of a wider corporate support business unit. Much of your time will be spent on site at Newfield House in Blackpool. However, there is an expectation that you will travel to our various operational sites to engage with and support operational staff delivering services, as required. Those sites are currently spread across Lancashire and South Yorkshire. There is also the ability to work from home when suitable for the organisation. Working hours will largely be typical office hours, however there may be occasions where you would need to work outside of those times to support operational teams or to minimise operational disruption.

About the Role:

The role will involve supporting staff across the organisation with deployment, maintenance and problem solving for new and existing hardware and software. Governance of the hardware and software license asset registers will form part of this role. This will include maintaining certain stock levels of equipment and close collaboration with key IT partners. A certain level of existing IT literacy will be required, however, to further support you in the development of your skills, in-house training is available in addition to attending an IT Solutions Technician apprenticeship course.

Want to find out more? Download the attached role profile.

Apply via the website (link above), or through NHS Jobs: Job Advert