Apprentice Customer Service Advisor – Aftersales Path

TrustFord; Ealing; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automobile dealership in the UK is seeking an Apprentice Customer Service Advisor to join their team. The role involves delivering efficient reception services and ensuring customer satisfaction. Successful candidates will benefit from comprehensive training, a £3,000 retention bonus, and 33 days of annual leave, among other perks. A supportive work environment emphasizes innovation and career growth.

Benefits

Industry leading package

Retention bonus after 5 years

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

Volunteer day for charity

Cycle to work scheme

Access to Perks at Work discount website

Qualifications

• Deliver an efficient reception service ensuring a high standard of customer satisfaction.
• Detail your experience, skills and previous responsibilities relevant to the role.

Responsibilities

• Attend a residential induction academy for the first 3 days.
• Work within a supportive and inclusive environment.

Skills

Customer focused

Attention to detail

Ability to work in a fast-paced environment

Interest in career in Aftersales department

Job description

A leading automobile dealership in the UK is seeking an Apprentice Customer Service Advisor to join their team. The role involves delivering efficient reception services and ensuring customer satisfaction. Successful candidates will benefit from comprehensive training, a £3,000 retention bonus, and 33 days of annual leave, among other perks. A supportive work environment emphasizes innovation and career growth.