Airport Team Leader: Drive Customer Excellence

Whsmithcareers; Mill End; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company seeks a Team Leader in Mill End to inspire and guide their team in delivering exceptional customer service. The role involves creating a positive work environment, supporting employee development, and ensuring operational excellence. You will need prior retail leadership experience and the ability to build strong relationships. In return, the company offers competitive pay, benefits, and discounts to facilitate enjoyable life journeys.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Qualifications

• Current/recent leadership experience in retail or similar.
• Ability to support employee training and development.
• Experience of proactively leading from the shop floor.

Responsibilities

• Lead and inspire your team to provide exceptional customer service.
• Create a culture of learning, support, and recognition.
• Support colleagues to ensure everyone feels valued.

Skills

Retail leadership experience

Flexibility

Relationship building

Training and development

Job description

A leading retail company seeks a Team Leader in Mill End to inspire and guide their team in delivering exceptional customer service. The role involves creating a positive work environment, supporting employee development, and ensuring operational excellence. You will need prior retail leadership experience and the ability to build strong relationships. In return, the company offers competitive pay, benefits, and discounts to facilitate enjoyable life journeys.