Aerospace Customer Success Coordinator

Incora group; East Midlands; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading supply chain solutions business in the UK is seeking a Customer Account Coordinator for their Derby site. The successful candidate will excel in customer service, demonstrating strong negotiation skills and the ability to manage stakeholder relationships. This full-time role operates on a rotating shift basis. Benefits include a starting salary of up to £27,000, career development, and generous holiday and health plans.

Benefits

Starting salary up to £27,000

25 days holiday plus 8 bank holidays

Company pension scheme

Health cash plans

Incentive programs

Qualifications

• Proven track record in B2B customer service roles.
• Ability to prioritize workload and solve customer queries.
• Capability to run and contribute to customer meetings.

Responsibilities

• Provide first class customer service at customer site.
• Engage with stakeholders to resolve customer queries.
• Manage workload effectively in a rotating shift system.

Skills

Customer service

Negotiation

Excel skills

Stakeholder management

Job description

A leading supply chain solutions business in the UK is seeking a Customer Account Coordinator for their Derby site. The successful candidate will excel in customer service, demonstrating strong negotiation skills and the ability to manage stakeholder relationships. This full-time role operates on a rotating shift basis. Benefits include a starting salary of up to £27,000, career development, and generous holiday and health plans.