Administrator & Health & Safety

STRABAG Property and Facility Services GmbH; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading construction company in the UK is seeking an ambitious Administration professional to provide essential support in their tunnelling construction projects. The role involves maintaining records, resolving customer enquiries, and delivering high-quality service to both internal and external clients. Ideal candidates are literate, numerate, and familiar with Microsoft Office applications, having experience in administration or customer service. Join us in shaping our future with a commitment to sustainability and innovation.

Qualifications

• Experience in a general administration support role.
• Knowledge of operating office equipment and IT.
• Experience in the construction industry desired but not essential.

Responsibilities

• Resolve internal and external customer enquiries.
• Provide high quality customer service.
• Maintain accurate records.
• Conduct financial duties like processing invoices.

Skills

Office equipment operation

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

GCSEs Maths and English (C) or equivalent

Job description

Full-time Wilton Site, Redcar, North Yorkshire, TS10 4RG Tunnel Construction Job-ID: req74403

If you are an ambitious Administration professional looking for a new challenge in tunnelling construction and would like to help shape the future of STRABAG, then please read the below job description.

What matters to us

• Successful experience of working in a general administration support role and/or in a customer services environment.
• Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, fax, copier, printers etc., to access, input and verify information.
• Literate and numerate with proficiency using Microsoft Word, Excel, Outlook and other office applications.
• GCSE’s Maths and English (C) or equivalent.
• Experience in the construction industry desired but not essential.

Your contribution to our company

• Resolve internal and external customer enquiries, referring those that you are unable to resolve to the correct recipient.
• Provide high quality customer service in all communications with internal and external clients.
• Maintain accurate paper and computer-based records.
• Produce correspondence, documents and presentations to specification using a variety of media.
• Maintain established paper and computer-based filing systems.
• Conduct financial duties, for example, processing invoices or tracking costs.
• Order and maintain stationery and equipment supplies.
• Process post.
• Work in accordance with established processes and provide feedback on their effectiveness.
• Timely preparation of meeting rooms to ensure they are tidy and set up (excluding IT equipment), ready for meetings.
• Deliver drinks and lunches in accordance with pre-booked requirements.
• Clear up (excluding IT equipment) meeting rooms after use in a timely manner, ready for the next meeting.
• Ensure Company and legislative health and hygiene standards and requirements are always complied with in providing food and drink.
• Ensure the inspection of office equipment and services is carried out at intervals to accord with legislative/manufacturers recommendations and requirements.
• Sign for all deliveries, other than those for the IT department and either distribute as appropriate or inform the relevant individual or department of the delivery.
• Ensure visitors are logged via Reception / Security to maintain an accurate record at all times of visitors in the building.
• Greet visitors in a friendly and professional manner.
• Ensure the relevant person is informed, in a timely manner.

What you stand to gain

We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset – the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward – with the goal of climate neutrality by 2040.

The construction industry has changed its view on the environment – sustainability is now common practice.

Application Process

1. Screening of applications – careful review and evaluation of submitted documents.
2. Decision, whether to invite an applicant to an interview.
3. Getting to know the candidate in a virtual or personal setting – the number of interviews may vary depending on the position.
4. Welcome to STRABAG SE – clarifying the offer and the final details regarding the candidate’s entry.