Administrator – Communities Closing Date: Sunday, 4 January 2026

NIFHA Corporate Partnership; Holywood; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A social housing provider in Holywood seeks an Administrator to provide essential administrative support within their Communities Directorate. The role entails assisting in service delivery to tenants while allowing for hybrid working options. Required qualifications include at least 5 GCSEs or equivalent and prior relevant experience. In return, employees benefit from job training, pension schemes, health plans, and flexible working hours. This is a permanent position offering 22.5 hours of work per week over 3 days.

Benefits

Contributory pension scheme

Health cash plan

Cycle to Work scheme

Free employee health checks

Qualifications

• Minimum of 5 GCSEs or equivalent including English and Maths (Grade C).
• Experience in a business environment with a computerised system.
• QCF Level II in Business Administration or equivalent qualification.

Responsibilities

• Provide administrative support across the Directorate.
• Assist in delivering services to Association tenants and service users.

Skills

IT literacy

Customer service

Attention to detail

Education

5 GCSEs including English and Maths

QCF Level II in Business Administration

Tools

Microsoft Office

Job description

Job Details

• Closing Date: 4 January 2026
• Location: Holywood
• Contract: Permanent
• Hours: 22.5 per week (over 3 days)
• Job Ref: FHA04374

The Administrator will work as part of the Communities Directorate administration team and provide an administrative support service across the Directorate and in support of the delivery of services to Association tenants and service users. This role has been assessed as suitable for hybrid / smart working.

Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services from sheltered housing for the over 55’s and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role.

Qualifications

• Good general level of education to include at least 5 GCSEs or equivalent (inclusive of English and Maths, minimum Grade C) AND one year’s administration experience in a business environment, including operation of a computerised system.
• QCF Level II (previously NVQ) in Business Administration or equivalent relevant qualification, AND one year’s administration experience in a business environment, including operation of a computerised system.
• 3 years’ relevant experience in the last 6 years working in a business environment, including operation of a computerised system.
• Evidence of IT literacy with demonstrable experience of Microsoft Office to include word processing and excel spreadsheets in a workplace environment.
• Experience of providing good customer service in the workplace.
• Experience of working with confidential information in the workplace and producing work that requires evidence of attention to detail.

In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full-time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.

Radius reserves the right to enhance criteria to facilitate shortlisting.

Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise.

Radius is an Equal Opportunities Employer.

Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ