Administrator

Alliance Medical; Taunton; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A leading healthcare provider in Taunton is seeking a skilled Administrator to join their bookings team. This part-time role involves making telephone bookings for patients and requires excellent communication and IT skills. Successful candidates will have strong organisational abilities and a customer-focused attitude. With 24–36 hours per week available, early applications are advised as the position may close before the advertised date.

Qualifications

• Strong IT and administration skills are essential.
• Good written and verbal communication skills are necessary.
• Enthusiastic and flexible attitude is essential.

Responsibilities

• Make telephone bookings for patients.
• Organise filing systems and computer files.
• Ensure excellent customer service.

Skills

Experience using Microsoft Office

Organisational skills

Good customer service skills

Excellent communication skills

IT literacy

Ability to work under pressure

Ability to multitask

Job description

We have an exciting opportunity for a skilled and motivated Administrator to join our team bookings team based out of the Taunton Diagnostic Centre.

This is a part‑time role of 24–36 hours per week, depending on preference.

Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

Key Responsibilities and Requirements

• Experience using Microsoft Office
• Skills of organising filing systems and computer files
• Good customer service skills
• Excellent communication skills, as you will be booking patients while using the telephone
• IT literacy
• Excellent organisational skills
• Ability to work well under pressure
• Ability to multitask

A key element of the role is to make telephone bookings for patients attending our services.

To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills.

A flexible, organised and enthusiastic attitude is essential.

About Alliance Medical

Alliance Medical are Europe’s leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We operate a robust pre‑employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

Our Values

Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning: Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness: We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.