Administrator

Practice Plus Group; Plymouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider seeks an Administrator to join their team at HMP Thameside in London. The role involves various administrative tasks within a busy environment, including maintaining databases and providing excellent customer service. Candidates must have GCSEs in English and Maths, along with strong communication and IT skills. This challenging yet rewarding position offers the opportunity to develop skills while making a real difference to patients in secure environments.

Benefits

Discounts on shopping and leisure activities

Support for professional development

24/7 employee assistance helpline

Qualifications

• Excellent communication skills are essential for dealing with healthcare team and patients.
• Good IT skills to manage databases and office tasks effectively.
• Ability to prioritize workload in a busy environment is required.

Responsibilities

• Contribute to the delivery of administration services to the healthcare team.
• Complete various administrative tasks and maintain databases.
• Answer and direct telephone calls while providing customer service.

Skills

Excellent communication skills

Good IT skills and IT literacy

Ability to prioritise workload

A non-judgmental and compassionate approach

Education

English and Maths at GCSE or equivalent

Job description

About The Role

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join our Healthcare Team at HMP Thameside name, a category B Prison located in London.

We are looking to recruit for an Administrator to join and assist with booking appointments for patients, updating the database, referrals as well as other administration duties.

Hours

Monday - Friday 0800 - 1600 or 0900 - 1700

Salary

This position is full time, you’ll receive an annual salary up to £29,837 per annum FTE - depending on experience. (Refer to national salary template. Add FTE if a part-time role)

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What you'll be doing

As an Administrator you will have varying responsibilities. You will

• Contribute to the delivery of administration services to the healthcare team on site
• Work within a busy team, completing a variety of administrative tasks, working on IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls, general office duties such as typing, ordering and stock control, scanning etc.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there … we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

What we’ll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications required

• English and Maths at GCSE or equivalent
• Ability to prioritise workload
• Excellent communication skills
• A non-judgmental and compassionate approach
• Good IT skills and IT literacy
• Ability to work within a busy environment

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.