Administration Officer - Term Time

Woodlands; Tyler Hill; On-site; GBP 21,000 - 25,000; Full time

Job summary

A local educational institution in Tyler Hill, England is seeking an attentive and effective individual for a customer service and administrative role. The candidate will be the first point of contact for visitors, staff, and students, providing high-quality service and support. Key qualifications include strong customer service skills, excellent communication abilities, and administrative experience, including proficiency in Microsoft Word. This position is term time, requiring 37 hours per week with a competitive salary, pro-rated for the term time role.

Qualifications

• Able to demonstrate a high level of customer service.
• Excellent organizational skills with the ability to prioritize work.
• Friendly and approachable manner.
• Excellent telephone and verbal communication skills.
• Good administrative skills and experience with databases.
• Able to deal professionally with confidential information.

Responsibilities

• Provide a high quality and efficient customer service.
• Manage enquiries face to face and via telephone.
• Provide general office support for smooth running of the school.

Skills

High level of customer service

Excellent communication skills

Organizational skills

Administration skills

Microsoft Word

Handling confidential information

Education

GCSE C (Grade 4) or equivalent

Job description

Do you have experience of working in a customer-focusedenvironment? Are you an attentive individual with effective communication skills?

If you have experience of working in a administration focused role and are seeking a new and rewarding environment, then this role could just be what you are looking for.

Dealing with a wide variety of visitors to our school, your primary focus will involve acting as the first point of contact to visitors, staff, customers, parents and students alike.

In this role you will:

• Provide a high quality and efficient customer service, managing enquiries both face to face and via the telephone
• Provide general office support to implement and maintain all office procedures and systems to ensure the smooth running of the school, whilst assisting staff with a range of administration tasks.

We are looking for a candidate who:

• Is able to demonstrate a high level of customer service and excellent organisational skills with the ability to prioritise work accordingly.
• Has a friendly and approachable manner and has the ability to maintain a calm, empathetic, courteous and professional demeanour at all times.
• Has excellent telephone and verbal communication skills
• Has good administrative skills and experience of Microsoft Word and an understanding of databases/spreadsheets.
• Is able to deal professionally with confidential information
• Is educated to GCSE C and above (Grade 4) or the equivalent with a good level of numeracy and literacy skills.

If you feel you have the skills and experience we are looking for we would love to hear from you.

The post is term time plus 5 days to be worked in the school holidays, 37 hours per week, 8.00am – 4.00pm

KS A £24,513 FTE (Pro Rata £21,367.05)

Note: We reserve the right to close this vacancy early and may offer early interviews before the closing date*