Admin & Front Desk Specialist — Mental Health & Addiction

Te Taiwhenua o Heretaunga; Hastings; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community mental health service in Hastings is seeking a skilled Administrator to manage complex administrative tasks and provide a welcoming presence at the front desk. This role requires over 3 years of experience in a similar position and a high level of proficiency in Microsoft Office. You will be responsible for handling inquiries, managing patient profiles, and coordinating bookings. Candidates should possess excellent communication skills and the ability to work effectively with Māori whānau.

Qualifications

• 3+ years’ experience in health/social services administration.
• Ability to maintain confidentiality and handle sensitive information.
• Strong work ethic and time-management abilities.

Responsibilities

• Provide professional reception for staff and visitors.
• Triage inquiries appropriately and efficiently.
• Manage patient profiles and client records in the system.
• Coordinate bookings and outpatient appointments.

Skills

Microsoft Office proficiency

Communication skills

Time-management

Experience with Māori whānau

Job description

A community mental health service in Hastings is seeking a skilled Administrator to manage complex administrative tasks and provide a welcoming presence at the front desk. This role requires over 3 years of experience in a similar position and a high level of proficiency in Microsoft Office. You will be responsible for handling inquiries, managing patient profiles, and coordinating bookings. Candidates should possess excellent communication skills and the ability to work effectively with Māori whānau.