Account Executive

Fresh Direct Group; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading foodservice supplier in the UK is seeking a Customer Account Sales Executive to enhance customer relationships through various channels. This fulltime role in Deeside involves placing orders and resolving queries while ensuring accurate CRM data capture. Ideal candidates have telesales experience and strong organisational skills. The position offers equipment, discounts, generous holiday allowance, incentives, and opportunities for growth.

Benefits

Equipment provided

Discount on products

Generous holiday allowance

Recognition awards

Pension

Career opportunities

Qualifications

• Experience in telesales or contact centre is preferred.
• Ability to manage multiple tasks efficiently.
• Basic MS Office knowledge required.

Responsibilities

• Nurture and develop strong relationships with accounts.
• Handle queries and place orders via various platforms.
• Capture information accurately on the CRM system.

Skills

Telesales or contact centre experience

Organisational skills

Prioritisation skills

Basic knowledge of MS Office

Relationship building

Job description

Are you a people person who is passionate about increasing sales through great customer service?

Due to growth, we are seeking a Customer Account Sales Executive to nurture and develop strong relationships with all your accounts through a variety of channels including phone, email, web chats and social media, to deliver an amazing customer experience.

We currently have fulltime shifts available, 37.5 hours perweek. Working 5 days out of 7, we can discuss the shift patterns with you at interview. The hours will be somewhere inside our opening times of 7.30am and 6pm.

Working from our contact centre in Deeside you’ll be placing orders to resolving queries, ensuring that insight and information is captured correctly on the CRM system whilst driving excellent customer service via the use of different platforms at any one time.

What we are looking for:

• Ideally have telesales or contact centre experience and enjoy the challenge of hitting targets
• Organisational and prioritisation skills with the ability to manage several tasks at one time
• Basic knowledge/experience of MS Office Packages
• People person who enjoys building and managing excellent relationships

What you’ll get:

• Equipment provided
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
• And much more….

There’s a lot on offer, so what are you waiting for?

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!