User Experience jobs in United Kingdom
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Senior CRM & Notifications Lead — Growth & Retention
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Senior CRM & Notifications Lead — Growth & Retention
Job summary
A leading health tech company in the UK is seeking a strategic product leader to shape user communication strategies. This role involves managing the CRM product roadmap and working cross-functionally to enhance user experiences. Candidates should possess strong product management experience, an understanding of retention mechanics, and analytical skills. The position offers competitive compensation and flexible work arrangements.
Benefits
Qualifications
- Proven experience as a Lead PM, Senior PM, or CRM Lead in B2C Mobile Products.
- Strong understanding of retention mechanics, activation funnels, and behavioral nudges.
- Strong technical fluency; able to work closely with engineering.
Responsibilities
- Own the end-to-end Notifications strategy.
- Balance retention uplift, irritation, and churn risk through evidence-based decision-making.
- Drive analysis of user behavior and retention levers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.