10,000+

Technical jobs in United Kingdom

London-Based Customer Experience Engineer - Troubleshooter

Granola, Inc.

Greater London
On-site
GBP 60,000 - 80,000
17 days ago
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Skilled Mechanical Fitter

First Group

Chelmsford
On-site
GBP 49,000
17 days ago

Private Client Tax Manager / Senior Manager

Johnston of Carmichael LLP

Glasgow
Hybrid
GBP 60,000 - 80,000
17 days ago

Technical Architect

SR2 Clean Energy

Bedford
Hybrid
GBP 125,000 - 150,000
17 days ago

Senior Power System Engineer - London

microTECH Global Limited

Greater London
On-site
GBP 65,000 - 85,000
17 days ago
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Senior Field Ecologist

SLR Consulting

Sheffield
Hybrid
GBP 30,000 - 45,000
17 days ago

Principal Planning Officer (Majors)

The Planner Jobs Redactive Publishing Limited

High Wycombe
Hybrid
GBP 45,000 - 55,000
17 days ago

1st Line IT Support Technician

Mercury College

Doncaster
On-site
GBP 20,000 - 25,000
17 days ago
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Project Engineer - Mechanical

MWH Treatment Limited

Preston
On-site
GBP 40,000 - 55,000
17 days ago

Director, Operations

RWS Entertainment Group

Milton Keynes
Hybrid
GBP 100,000 - 125,000
17 days ago

Associate Risk & Compliance Implementation Consultant

LexisNexis Special Services Inc.

Greater London
On-site
GBP 45,000 - 65,000
17 days ago

Cybersecurity Advisor

Rapid7, Inc

Belfast
On-site
GBP 80,000 - 100,000
17 days ago

Rail Systems Coordinator

Eiffage Kier Ferrovial BAM

Milton Keynes
On-site
GBP 40,000 - 60,000
17 days ago

EMEA Cyber Advisory Senior Manager

Kroll

Greater London
Hybrid
GBP 70,000 - 90,000
17 days ago

Global Mechanical Project Leader

Transfo Services

Scarborough
On-site
GBP 45,000 - 65,000
17 days ago

Senior Project Manager

Thomas & Adamson

City of Edinburgh
On-site
GBP 50,000 - 70,000
17 days ago

Data and Insights Analyst - Product Development Purchasing London

One Retail Group

Greater London
On-site
GBP 40,000 - 60,000
17 days ago

Hardware Integrations & Automation Engineer

Frontier Developments plc

Oxford
On-site
GBP 35,000 - 55,000
17 days ago

Fire Door Supervisor

CLC

Leeds
Hybrid
GBP 40,000 - 60,000
17 days ago

File Handler Pre Litigated Tactical Credit Hire

Davies

Newcastle upon Tyne
Hybrid
GBP 25,000 - 35,000
17 days ago

Head of Zoho CRM (Development)

Northampton Business Directory

Wellingborough
Hybrid
GBP 70,000 - 80,000
17 days ago

Outsourced Platform Services (OPS) Client Relationship Manager - Associate

LGBT Great

City of Edinburgh
Hybrid
GBP 45,000 - 65,000
17 days ago

Trading Underwriter

IDEX Consulting

Glasgow
Hybrid
GBP 42,000 - 50,000
17 days ago

Head of Applications – UW, Pricing, QA & Testing

AXA Group

Greater London
On-site
GBP 70,000 - 90,000
17 days ago

Product Owner, Data and BI London, United Kingdom

Sage Publishing

Greater London
Hybrid
GBP 60,000 - 65,000
17 days ago

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London-Based Customer Experience Engineer - Troubleshooter
Granola, Inc.
Greater London
On-site
GBP 60,000 - 80,000
Full time
17 days ago

Job summary

A tech-driven support company in London seeks a Customer Support Engineer to manage technical escalations, troubleshoot issues, and collaborate with engineers. This role requires strong technical troubleshooting skills, experience with SQL, AWS, and customer support platforms like Zendesk. Candidates should be problem solvers who thrive in fast-paced environments and are comfortable making small coding changes. The position offers competitive compensation and the opportunity to work in a vibrant office atmosphere.

Qualifications

  • 3+ years in a technical support capacity.
  • Experience reading logs and performing root cause analysis.
  • Comfortable making small changes to codebases.

Responsibilities

  • Own technical escalations from Customer Experience Specialists.
  • Troubleshoot issues using Cloudwatch logs and database queries.
  • Make small code changes using AI-assisted coding tools.

Skills

Customer Support Engineer experience
Technical troubleshooting skills
SQL and database queries
Cloud platforms (AWS)
Log analysis tools (Cloudwatch)
Customer support platforms (Zendesk)
Basic coding/scripting
AI-assisted coding tools (Cursor)

Tools

AWS
Cloudwatch
SQL
Amplitude
Retool
Cursor
Job description
A tech-driven support company in London seeks a Customer Support Engineer to manage technical escalations, troubleshoot issues, and collaborate with engineers. This role requires strong technical troubleshooting skills, experience with SQL, AWS, and customer support platforms like Zendesk. Candidates should be problem solvers who thrive in fast-paced environments and are comfortable making small coding changes. The position offers competitive compensation and the opportunity to work in a vibrant office atmosphere.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.