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EMEA On-site Customer Service & Solutions Advisor
Job summary
A leading biotechnology company is seeking a motivated Customer Service Advisor to support their EMEA team in Bristol. This role involves handling sales enquiries and processing orders via phone, email, and live chat. The company values tech-savvy individuals with a customer-focused mindset and excellent communication skills. As part of the role, you will gain valuable experience in a supportive environment. Fluency in English and French is preferred, along with relevant educational credentials.
Benefits
Qualifications
- Experience in a customer-focused role is a plus; open to freshly graduated students.
- Tech-savvy with experience in ERP/CRM platforms.
Responsibilities
- Serve as the first point of contact for incoming sales enquiries via phone, email, and live chat.
- Process sales orders accurately across multiple channels.
- Respond to order queries and provide practical solutions.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.