Service Adviser jobs in United States

Job Title: Service Engineer Hours: 39 Hours (8am - 4:30pm) (Inc Weekend Rotas) Salary: From £19 per hour (DOE) Territory: Northern Scotland

HRGO is excited to be recruiting for a longstanding client in the Construction Equipment industry who is expanding into the Blairgowrie region with a new Depot opening Spring 2026. As part of the expansion, we are recruiting for a Service Engineer to assist with repairs and maintenance of Plant Machinery at customer sites. This is largely a field based role, sharing Engineering work with other Engineers in the Northern Scotland territory. The ideal candidate will come from the Plant / Industrial Machinery / Construction / Agri industry.

Responsible for servicing, diagnosing and repairing construction equipment both in the depot workshop and on customer sites, ensuring high levels of equipment uptime, safety and customer satisfaction.

• Carry out planned maintenance, inspections and repairs on a range of construction equipment (e.g. excavators, telehandlers, dumpers, rollers) in the depot and on customer sites.
• Diagnose mechanical, hydraulic and electrical faults using appropriate tools, diagnostic equipment, and technical documentation.
• Attend field service calls for breakdowns and urgent repairs, providing efficient on-site fixes where safe and practical.
• Complete accurate job cards, service reports and timesheets; record parts used and labour in the service system.
• Communicate clearly with customers on work required, options, timescales and any safety concerns.
• Liaise with the parts department to identify, order and manage parts required for jobs.
• Ensure all work is carried out in accordance with manufacturer standards and company health & safety procedures.
• Maintain company tools, service vehicle (if allocated) and workshop equipment in a clean, safe, serviceable condition.

• Time-served apprenticeship and/or recognised qualification (e.g. NVQ / City & Guilds) in Plant, Heavy Vehicle, Agricultural or Mechanical Engineering (or equivalent).
• Proven experience servicing and repairing construction equipment, plant, heavy vehicles or similar machinery.
• Strong mechanical and hydraulic skills; basic electrical fault‑finding capability.
• Full driving licence and willingness to travel to customer sites within Northern Scotland.
• Able to read and interpret technical manuals, service bulletins and schematics.

• Experience with modern diagnostics, telematics or electronic control systems (CANbus, engine management, etc.).
• OEM or manufacturer training on specific brands of construction equipment.
• Basic welding/fabrication skills.
• Previous experience in a mixed depot/field service role.

• Excellent fault‑finding and problem‑solving skills.
• Strong awareness of safety and safe systems of work.
• Customer‑focused approach with good communication skills on‑site and over the phone.
• Ability to work independently in the field and as part of a team in the workshop.
• Good organisation and time management, able to prioritise multiple jobs.
• IT literate enough to use service/job management systems and email.

• Split between depot‑based work and field service
• Regular travel within Northern Scotland, occasional overtime, weekend work or call‑outs may be required.
• Work in workshops, yards and active construction sites, indoors and outdoors, in varying weather conditions.
• Salary: Ranging from £19 per hour, depending on experience.
• Overtime paid at 1.5x Rate.
• Company mobile phone/laptop and required PPE provided.