Store Manager

Mary Ann Evans; Nuneaton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization is seeking a passionate Store Manager for its retail team in Nuneaton. The role involves ensuring an enjoyable shopping experience for customers, efficiently operating the shop, and leading a team of volunteers. Ideal candidates are self-motivated, commercially aware, and dedicated to customer care. This position offers ongoing training, 27 days of annual leave, and the chance to make a real difference in the community by supporting local palliative care initiatives.

Benefits

27 days annual leave + bank holidays

Employee Assistance Programme

Ongoing training and professional development

Qualifications

• Self-motivated individual with a passion for retail.
• Experience in leading volunteers or teams.
• Ability to maximize sales and profitability.

Responsibilities

• Operate the shop effectively and efficiently.
• Engage and lead the team of shop volunteers.
• Provide excellence in customer care.

Skills

Customer care

Team leadership

Commercial awareness

Job description

Location: Mary Ann Evans Hospice Marketplace, Ropewalk Shopping Centre, Nuneaton

Are you self motivated, commercially aware and enjoy working in a fast pace environment? If so, we have a great opportunity at Mary Ann to join our Retail Team as a Store Manager.

The role of the Store Manager is to ensure that customers have an enjoyable shopping experience and to engage and lead shop volunteers. The post holder is expected to:

• Effectively and efficiently operate the shop and all its resources in accordance with the guidance and instruction provided by the Retail Business Development Manager.
• Maximise sales and profitability of the shop.
• Engage and lead the team of shop volunteers.
• Provide and inspire excellence in customer care.
• Act as a Mary Ann ambassador within the community.

The Hospice is supported by a retail portfolio of 6 retail shops and an active online presence selling a variety of new and donated quality goods. Profits raised from our shops play a vital part in our income generation activities contributing to the £2.8 million per year it costs to deliver specialist palliative and end of life care in our communities.
Join us to make a real difference while promoting recycling, sustainability, and community support!

• 27 days annual leave + bank holidays
• Employee Assistance Programme
• Ongoing training and professional development.

Interview Date: Tuesday 13th January and Wednesday 14th January 2026