Store Manager - WHSmith WHSmith · Ferrybridge

Moto Way; Ferrybridge; On-site; GBP 31,000; Full time

Job summary

A prominent retail company is seeking a Store Manager in Ferrybridge to lead a team in delivering exceptional customer service and achieving financial targets. The ideal candidate will have experience in retail or catering management, possess strong leadership skills, and have the ability to motivate their team effectively. With a focus on personal development and flexible working hours, this role offers the chance to shape a positive work culture while enhancing the customer experience.

Benefits

Annual bonus up to £7,800

Colleague discount up to 60%

Enhanced benefits (pension, sick pay)

Fabulous development opportunities

Qualifications

• Proven track record in managing teams in a retail or catering environment.
• Experience working with budgets and financial targets.
• Skills in building positive relationships with stakeholders.

Responsibilities

• Ensure financial targets are met as agreed in the budget.
• Support and develop your team to feel valued and grow.
• Deliver high quality customer service and sales.
• Lead shifts and manage opening and closing of the store.

Skills

Team management

Financial management

Relationship building

Motivation and training

Calm under pressure

Job description

Store Manager

£31,000 per annum - 40 hours per week

Ferrybridge Services, M62/A1(M) Junction 33, Ferrybridge, Knottingley WF11 0AF

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your store as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering WHSmith’s handy range travel essentials and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to *£7,800pa*

• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more

• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Store Manager

• Ensure that the WHSmith unit achieves, as a minimum, the financial targets agreed budget and P&L

• As a Store Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally

• Adhering to and ensuring delivery of brand standards

• Overall responsibility for driving consistent high quality customer service and sales

• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment

• You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives

• An ability to build strong and positive relationships with stakeholders

• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.

• An ability to remain calm under pressure in a pressurised environment

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Where our customer’s journey pauses, yours just begins.

Ready to start you journey with us, Apply today!