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Pharmaceutical Industry jobs in United Kingdom

Care Services Customer Partner

The Boots Company PLC

Christchurch
On-site
GBP 40,000 - 60,000
8 days ago
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Late-Shift Value Stream Manager (9‑Day Fortnight)

Dechra Group

Skipton
On-site
GBP 51,000
8 days ago

Site Engineer – GMP Manufacturing CV-Library Site Engineer – GMP Manufacturing

Scienceabode

England
On-site
GBP 80,000 - 100,000
8 days ago

Key Account Manager - South Central

Glaxosmithkline Consumer Healthcare SA

United Kingdom
Remote
GBP 60,000 - 80,000
8 days ago

Remote Technical Sales: Instrument Service Contracts

Scienceabode

Milton Keynes
Hybrid
GBP 40,000 - 50,000
8 days ago
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Bioanalytical Study Manager - client dedicated

Thermo Fisher Scientific Inc.

Ware
Hybrid
GBP 45,000 - 60,000
8 days ago

Human Resources Manager

Sequani Limited

Ledbury
On-site
GBP 40,000 - 50,000
8 days ago

Senior Product Development Technologist CV-Library Senior Product Development Technologist

Scienceabode

Greater London
Hybrid
GBP 60,000 - 80,000
8 days ago
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Unit Nurse Manager (RGN) – Care Home CV-Library Unit Nurse Manager (RGN) - Care Home

Scienceabode

United Kingdom
On-site
GBP 80,000 - 100,000
8 days ago

Pharmacy Technician — Leadership & Development Track

Transformationunitgm

Doncaster
On-site
GBP 27,000 - 38,000
8 days ago

Senior Pharmacy Technician

Transformationunitgm

Doncaster
On-site
GBP 27,000 - 38,000
8 days ago

Logistics Operator

FLIR Systems, Inc.

Chelmsford
On-site
GBP 23,000 - 28,000
8 days ago

Customer Insights Lead - NEW

AbbVie

Maidenhead
On-site
GBP 80,000 - 100,000
8 days ago

Head of Customer Insights & Strategic Analytics

AbbVie

Maidenhead
On-site
GBP 80,000 - 100,000
8 days ago

Support Worker

The Priory

Stroud
On-site
GBP 10,000 - 40,000
8 days ago

Financial Controller

FLIR Systems, Inc.

Aberdeen City
On-site
GBP 80,000 - 100,000
8 days ago

Contract Manager

Alliance Healthcare UK

South Normanton
On-site
GBP 40,000 - 55,000
8 days ago

Clinical Pharmacist – Primary Care Medicines Expert

West Suffolk Clinical Commissioning Group

Bedford
On-site
GBP 80,000 - 100,000
8 days ago

Clinical Pharmacist

West Suffolk Clinical Commissioning Group

Bedford
On-site
GBP 80,000 - 100,000
8 days ago

Returns & Failed Deliveries Specialist

Alliance Healthcare UK

South Normanton
On-site
GBP 28,000
8 days ago

Failed Deliveries Operative

Alliance Healthcare UK

South Normanton
On-site
GBP 28,000
8 days ago

Failed Deliveries Operative

World Courier Inc.

South Normanton
On-site
GBP 28,000
8 days ago

Head of Quality (Pharmacist) — UK GMP/QA Leader

Northstarresourcing

Newcastle upon Tyne
On-site
GBP 85,000
8 days ago

Vaccines Marketing Internship - UK Placement

Pfizer, S.A. de C.V

United Kingdom
On-site
GBP 60,000 - 80,000
9 days ago

Health And Safety Consultant

In Cork

Aylesbury
On-site
GBP 45,000 - 55,000
9 days ago

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Care Services Customer Partner
The Boots Company PLC
Christchurch
On-site
GBP 40,000 - 60,000
Full time
8 days ago

Job summary

A leading pharmacy provider in Christchurch is looking for a Care Services Partner to ensure excellent customer care while managing operational aspects of the care services pharmacy. Responsibilities include providing a point of contact for care homes, resolving queries, and supporting dispensing duties. Ideal candidates will have an NVQ2 in Pharmaceutical Science and experience in a healthcare environment. The role offers various benefits including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay
Flexible benefits scheme
24/7 counselling through Employee Assistance Programme

Qualifications

  • Must have NVQ2 in Pharmaceutical Science or equivalent.
  • Experience in problem solving within a healthcare environment focused on customer satisfaction.

Responsibilities

  • Provide a single point of contact for care home customers.
  • Plan the Care Services workload for optimal service.
  • Resolve queries from care homes.
  • Support with dispensing duties.
  • Become an ambassador for the company within the community.

Skills

Problem solving
Customer care

Education

NVQ2 in Pharmaceutical Science or equivalent
NVQ3 in Pharmaceutical Science or equivalent
Job description
About the role

As a Care Services Partner, your job is to provide a single point of contact for care home customers ensuring excellent customer care is always provided whilst leading the operational running of the care services pharmacy. You will work in partnership with local stakeholders to enable delivery of this outstanding level of service to care services users. You will work onsite and report to the store manager.

Your priorities will include:
  • Planning the Care Services workload to ensure that your team provides the very best service possible.
  • You will work in partnership with a local network of around 40 care homes, store teams and GP surgeries to deliver outstanding care to enable retention of existing homes and growth of new customers.
  • You will resolve queries and issues raised by care homes.
  • Supporting with dispensing duties including labelling, priming, preparing MARR sheets, ordering, dispensing, endorsing, checking prescriptions and collecting prescriptions.
  • Working with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the sign-up of new business.
  • You will work across all parts of the pharmacy in the store, including the healthcare counter
What you’ll need to have
  • NVQ2 in Pharmaceutical Science (or equivalent)
  • Experience with problem solving in a healthcare environment with a focus on getting it right for your customers.
It would be great if you also have
  • NVQ3 in Pharmaceutical Science (or equivalent)
  • A full driving licence as you’ll visit the Care Homes you’re supporting.
Our benefits
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we change for the better.

What's Next

If this feels like the right job to you and you apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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