Jobs in Nottingham, United Kingdom
Home-Based MI Analyst: Drive Service Insight
Macmillan Cancer Support
Management Information Officer
Macmillan Cancer Support
Independent Window Fittings Installer — Flexible Hours & Training
Psykolog Quist
Discover more opportunities than anywhere else. Find more jobs nowLead Mechanical Design Engineer, Water & Low-Carbon
Ross ENG
Senior C# Engineer – Remote & End-to-End Ownership
AnaVation LLC
Connect with headhunters to apply for similar jobsRemote Cloud Security Engineer — AWS & Kubernetes
Prima Group
Senior Quantity Surveyor — Remote London Projects
Tétris SA
Volunteer Social Media Strategist
The Safety Net Foundation
Social Media Coordinator - Volunteer
The Safety Net Foundation
Remote Senior SAP HCM/Payroll Consultant – UK
Prescriptionbluegrass
Senior SAP HCM/Payroll Consultant - Global SAP Leader. UK Remote
Prescriptionbluegrass
Senior Grant & Application Reviewer (Volunteer - Remote)
Firstgens Ltd
Grant & Application Review Advisor - Volunteer
Firstgens Ltd
Education & Content Presenter (Live Training & Events)
Remote Company
Home-Based MI Analyst: Drive Service Insight
Job summary
A charitable organization in the United Kingdom is seeking a Management Information Officer to lead operational analysis and support service improvements. The ideal candidate will possess advanced Excel skills and experience in a BI or MI team. The role is full-time and home-based, requiring occasional travel for team meetings. The salary ranges from £27,000 to £30,000 per annum and focuses on delivering excellent customer experiences.
Qualifications
- Proven ability to problem solve and present information clearly.
- Good understanding of systems and technology used in a contact centre.
- Experience in developing and monitoring performance indicators.
Responsibilities
- Lead operational level analysis of customer service information.
- Support the use of reporting tools for service improvement.
- Work with the Data team to ensure access to necessary information.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.