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French-Speaking Partner Experience Team Lead
Job summary
A leading food delivery service is looking for a New Partner Experience Team Lead in Manchester. This hybrid role involves managing a team of French-speaking agents focused on onboarding new restaurants and maximizing order volumes. Candidates should have at least 2 years of management experience and be fluent in both French and English. The position offers a competitive salary and a range of benefits including health insurance, annual leave, and opportunities for professional development.
Benefits
Qualifications
- 2+ years management experience is required.
- Candidates must be native or fluent in both French and English.
- Experience in customer service or account management is desirable.
- Strong ability to work towards targets is essential.
Responsibilities
- Manage daily oversight of a team of New Partner Experience Agents.
- Coach the team to develop skills and set performance expectations.
- Work closely with other Team Leads to meet shared goals.
- Ensure new restaurant partners understand and use our systems.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.