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Gym Operations Lead — Member Experience & Growth
Job summary
A leading fitness company in the United Kingdom is looking for a Gym Manager to oversee gym operations, ensure health and safety compliance, and maintain exceptional customer service. The ideal candidate will have management experience in a leisure-related industry, a passion for customer service, and at least a Level 2 Gym Instructor qualification. You will be responsible for achieving sales targets and maintaining gym standards to provide a superb environment for both staff and members.
Qualifications
- Experience in a management position within a leisure-related industry.
- Passionate about customer service and inspirational leadership.
- Experience in driving sales and managing a team.
Responsibilities
- Oversee the operational running of the gym.
- Ensure adherence to Health and Safety policies.
- Achieve sales and membership targets.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.