Gym Operations Lead — Member Experience & Growth

JD Sports Fashion Plc; Cwmbrân; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure company located in Wales is seeking a dedicated Gym Manager to oversee the operational aspects of the facility. The ideal candidate will have strong management experience within the leisure industry, with a focus on customer service and sales. Responsibilities include ensuring high standards of cleanliness and safety, managing the gym's daily operations, and achieving membership targets. This is a great opportunity to lead a team and be an ambassador for the brand.

Qualifications

• Experience in management within the leisure industry is essential.
• Must demonstrate strong customer service skills and inspirational leadership.
• Qualifications must include at least a Level 2 Gym Instructor certificate.

Responsibilities

• Manage the operational running of the gym facility.
• Oversee safety checks and ensure compliance with health policies.
• Achieve sales and membership targets.

Skills

Management experience in a leisure industry

Passion for customer service

Inspiration in leadership

Level 2 Gym Instructor qualification

Sales driving experience

Local marketing coordination

Team management experience

Education

Level 2 Gym Instructor

Job description

A leading leisure company located in Wales is seeking a dedicated Gym Manager to oversee the operational aspects of the facility. The ideal candidate will have strong management experience within the leisure industry, with a focus on customer service and sales. Responsibilities include ensuring high standards of cleanliness and safety, managing the gym's daily operations, and achieving membership targets. This is a great opportunity to lead a team and be an ambassador for the brand.