Security Assistant Controller - Security-TD

JD Sports Fashion Plc; Rochdale; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading sportswear retailer in Rochdale is seeking an Assistant Security Controller. This position involves monitoring security at our 24hr Gyms, managing alarms, and supervising CCTV operations across all sites. The ideal candidate should have experience in the security industry and possess strong communication and computer skills. Responsibilities include responding to alarm activations, liaising with police, preparing reports, and adhering to health and safety protocols. Join us to help ensure a secure environment for both staff and customers.

Qualifications

• Experience of working to health and safety requirements.
• Excellent computer literacy skills as all information is recorded on databases.
• Able to work under pressure in a busy environment.
• Communicates effectively both written and oral.
• Experience of working in the security industry / Alarm Receiving Centre is essential.

Responsibilities

• Deal with alarm activations efficiently and update relevant stakeholders.
• Liaise with Police/fire regarding alarm activations.
• Monitor CCTV in stores and report issues.
• Prepare and send nightly reports on issues.
• Adhere to all company policies and health and safety guidelines.

Skills

Health and safety compliance

Excellent computer literacy

Team collaboration

Effective communication

Ability to work under pressure

Experience in security industry

Job description

Role overview:

We are seeking an Assistant Security Controller, your main responsibility will be monitoring of our 24hr Gyms, but you will also assist the Controller with the alarms and CCTV monitoring of all sites owned by JD Sports Fashion PLC. You must ensure that all alarms are dealt with expeditiously and key stakeholders are informed of incidents.

Responsibilities:

• To deal with alarm activations efficiently and update the relevant stakeholders
• To ensure that all procedures in relation to the ARC are followed and escalated where necessary
• To liaise with the Police/fire in relation to alarm activations
• To use Technical Knowledge to assist with intruder alarm setting and activations
• To update Key holders and ensure checks are made to confirm identity
• To monitor CCTV in stores and report issues to the relevant manager
• To prepare and send nightly reports on issues
• To identify faults and elevate to Security Tech recording the incident number
• To adhere to all company policies and ensure you are working within health and safety guidelines
• To carry out weekly checks as per the schedule
• To be professional and courteous at all times
• To undertake any other reasonable activities in line with the needs of the business
• To produce footage for the group as requested and ensure compliance with GDPR

Skills and Experience:

• Experience of working to health and safety requirements
• Excellent computer literacy skills as all information is recorded on databases
• Able to work under pressure in a busy environment.
• Works well as part of a team; supportive of others and to supplement the Duty Controller
• Communicates effectively both written and oral
• Respond to issues quickly, positively in a fast paced and changing environment
• Experience of working in the security industry / Alarm Receiving Centre is essential
• Pass the exam to the required standard once training completed