Gyms Duty Manager

JD Sports Fashion Plc; Cwmbrân; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure company located in Wales is seeking a dedicated Gym Manager to oversee the operational aspects of the facility. The ideal candidate will have strong management experience within the leisure industry, with a focus on customer service and sales. Responsibilities include ensuring high standards of cleanliness and safety, managing the gym's daily operations, and achieving membership targets. This is a great opportunity to lead a team and be an ambassador for the brand.

Qualifications

• Experience in management within the leisure industry is essential.
• Must demonstrate strong customer service skills and inspirational leadership.
• Qualifications must include at least a Level 2 Gym Instructor certificate.

Responsibilities

• Manage the operational running of the gym facility.
• Oversee safety checks and ensure compliance with health policies.
• Achieve sales and membership targets.

Skills

Management experience in a leisure industry

Passion for customer service

Inspiration in leadership

Level 2 Gym Instructor qualification

Sales driving experience

Local marketing coordination

Team management experience

Education

Level 2 Gym Instructor

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.