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A regional healthcare provider is seeking a Clinical Systems Technician to join their Digital Learning Team in Kettering, UK. This role involves providing day-to-day administration and support for clinical systems users, primarily SystmOne and EPMA. Ideal candidates will possess strong IT skills, demonstrate excellent customer service, and be enthusiastic about personal development. The position offers opportunities for flexible working arrangements and requires good communication capabilities. Applicants with NHS experience are preferred but not essential.
The Clinical Systems Team prides itself on their ability to innovate, modernise and support services that provide patient care. We are currently looking for a highly motivated individual who wants to join our Clinical Systems Digital Learning Team. As part of the team, you will be responsible for the day-to-day administration and support to clients and users of clinical systems, predominantly SystmOne, EPMA and Smartcards. Experience of working in an NHS environment would be desirable but not essential.
The Clinical Systems Technician will be a skilled and experienced member of the Digital Technology Services department, with the ability to perform tasks unsupervised but with appropriate technical support. You will be expected to have an enthusiasm for maintaining high quality leadership behaviours and take responsibility for own learning and development in the role. You will have a proven track record of good IT skills and the ability to communicate with end users to provide excellent customer service. You will be a team player with a flexible attitude to your day-to-day work.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire. NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process, including factual reference, occupational health clearance and statutory and mandatory training records and full service history.
You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
All roles are subject to home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility.
At NHFT we support flexible working and we will consider requests for flexible working from day one. For this role, we are open to discussing options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please contact the recruitment services team.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will be asked to register with the DBS Automatic Update Service and must update yearly; the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK
Please note that if a DBS is applicable for the position a charge may be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.
Name: Kath Woods, Clinical Systems Manager
Email: Katherine.Woods@nhft.nhs.uk
Telephone: 07708468284
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.