Human Resource Management jobs in United States

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Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry‑leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile‑initiated transactions, real‑time analytics and the convergence between brick‑and‑mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here .

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

• Lead the migration to digital consumer messaging (e.g., push, in‑app, email, verified sender platforms), including consent/opt‑in management, template governance, routing orchestration, deliverability assurance, fallback logic, and observability.
• Optimize channel selection and guardrails using risk‑adjusted decisioning (cost, reachability, risk score, latency), with A/B testing, throttling, and failover patterns to maximize reliability and economics.
• Instrument metrics and dashboards that track impact (e.g., messaging unit economics, deliverability, latency, and vendor/platform SLAs).
• Coordinate cross‑functional execution (Product, Engineering, Data, Compliance, Finance, Procurement) to streamline processes, remove bottlenecks, and operationalize changes with robust change management.
• Drive integration quality and readiness through clear, audit‑ready documentation (scoping, plans, milestones, decision logs, outcomes).
• Contribute to a focused optimisation of risk vendors and platforms, emphasizing interoperability (APIs, event‑driven patterns), data quality, and right‑sizing of capabilities.
• Support vendor evaluations and limited negotiations with Procurement/Finance, ensuring technical feasibility and measurable outcomes; avoid unnecessary complexity or lock‑in.
• Shape the risk systems strategy and roadmap – prioritising automation, interoperability, and simplification across platforms and tooling.
• Pilot and scale improvements that enhance the accuracy, timeliness, and explainability of risk signals and controls; verify results against defined KPIs.
• Champion excellence in documentation, change governance, and operational rigor to sustain high‑quality delivery at scale.

• [Familiarity with (digital) messaging platforms & frameworks (push, in‑app, email, SMS, …).
• Understanding of API integrations, risk architectures, and data quality principles.
• Ability to work with Target KPIs and dashboards

• Exposure to fraud prevention, AML, compliance, and/or risk scoring frameworks.
• Knowledge of risk‑based decisioning and vendor strategy.
• Experience in audit‑ready documentation and change governance.

• Senior‑level experience in risk strategy or digital transformation.
• IT education and/or background – core understanding of distributed systems.

• Focus on qualities that ensure adaptability and leadership in a complex, cross‑functional environment:
• Strategic Thinker: Can connect technical execution with business outcomes and risk strategy.
• Proactive & Ownership‑Oriented: Takes initiative, drives clarity, and ensures accountability.
• Collaborative Communicator: Comfortable engaging with Product, Engineering, Compliance, and Finance teams.
• Vendor‑Neutral Mindset: Prioritises interoperability and simplicity over unnecessary

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee‑led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre‑existing conditions are included) & dental insurance, income protection, life assurance and more.

• Phone screen with Talent Acquisition
• Video interview with the Hiring Manager.
• In‑person interview
• Final HR interview with Talent Acquisition

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.