Hospitality jobs in United States

We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.

That’s why we are striving every day to make hospitality better for everyone; our team, customers, communities, charities and partners. But it takes a team to make an impact, and we want the best of the best people to join us on this mission.

We’ve already begun the journey, and have started to make hospitality better for our team by;

• Paying every person the real living wage at a minimum, regardless of age or role.
• Sharing 10% of our net profits with team who have been with us 12+ months, and basing it on average hours, not pay.
• Removing zero-hours contracts (people now only get one if they request it).
• Ensuring there’s a Mental Health First Aider in every venue.
• Facilitating team surveys to get feedback/opinions before we make key decisions.
• Ensuring that our Team Member of the Month is voted for by the team and not managers.
• Giving our team a paid day off to volunteer or fundraise for a charity.

It’s just the beginning! But a business is only as strong as its people, so we need more amazing, passionate, determined people to help us create real change in our organisation (and industry). In exchange, we’re committed to giving you the support, knowledge, development and opportunities you need to be give your very best.

In the role of a Multi-Skilled Venue Maintenance Technician we require you to undertake the following:

• Optimise property condition and quality and to ensure the building is kept in a safe working condition.
• Maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team.
• Understand the mechanism of buildings including plumbing, plant, safety systems and equipment.
• Provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness.
• Ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.
• Understand and maintain grounds and external fabrication of a building, such as drainage and guttering
• Complete scheduled/planned maintenance per each venue as directed by the Property Manager
• Work in accordance with Company safety and environmental policies, directives, code of conduct and with a duty of care.
• Work with the rest of Property Team to proactively ensure that tasks are completed in a timely and professional manner
• Understand and demonstrate the principles of Planned Preventative Maintenance
• Carry out repairs and reactive maintenance
• Record and report information accurately either internally or externally

• Deliver multi-skilled maintenance services, including plumbing, joinery, painting, and basic electrical work.
• Respond promptly to reactive maintenance issues, minimizing disruption to guests and operations.
• Execute preventative maintenance programs to ensure reliability and reduce downtime.
• Collaborate with venue managers to prioritize tasks and maintain premium standards.
• Support refurbishment projects and venue improvements, ensuring quality and attention to detail.

• Proven experience in multi-skilled maintenance within hospitality, property, or similar environments.
• Competence in a range of trades: plumbing, joinery, painting, and basic electrics.
• Strong problem-solving ability and a proactive approach to work.
• Excellent communication and organizational skills.
• Full UK driving license (essential).

Your work will keep the magic alive for every guest. If you take pride in delivering excellence and want to be part of a team that values quality and professionalism, we’d love to hear from you.

This is a regional role, you will be required to travel between 10 different venues as scheduled, hours of work are Monday to Friday between 8-4:30pm, although some flexibility may be required depending on works required, and on call weekends available. What are you waiting for - Click that apply button

We make life better for our team by:

• Offering great perks and benefits to be enjoyed by you and your family!
• Sharing our profits with you after 1 year of service
• Giving you free meals, soft drinks and hot drinks on shift
• Listening to our team via surveys and feedback sessions
• Offering free wellbeing services and resources, for help whenever you need it
• Creating great learning and development opportunities to support your career