Graduate Mechanical Engineer jobs in United States
Customer-Focused Service Advisor: Bookings & Upsell
Hatfields Jaguar Land Rover Dealership
Service Advisor
Hatfields Jaguar Land Rover Dealership
Azure Technical Lead
Hargreaves Lansdown group
Maintenance Technician II: Hands-On Building Systems Pro
Thecentermemphis
Maintenance Technician II - Crosstown
Thecentermemphis
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Rivan Industries
Customer-Focused Service Advisor: Bookings & Upsell
Job summary
An automotive service center in Hull and East Yorkshire is looking for a client services representative. Your role involves managing client inquiries, booking appointments, and upselling additional services. You'll need to ensure client satisfaction through effective communication and problem-solving skills. You will also handle warranty claims and keep clients updated during the repair process. This position offers a structured work week and various employee benefits, including a contributory pension scheme.
Benefits
Qualifications
- Effective time management to prepare for daily tasks.
- Ability to handle client inquiries and convert them into bookings.
- Competent in maintaining detailed records and invoicing.
- Experience in upselling products and services.
Responsibilities
- Manage time effectively and prepare for daily tasks.
- Answer client inquiries and convert them into bookings.
- Greet clients warmly and professionally.
- Upsell additional products based on client needs.
- Process warranty claims accurately and timely.
- Keep clients updated on repair progress.
- Ensure timely completion of repairs.
- Handle client complaints competently.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.