Sales and Service Technician

Bridgestone Golf, Inc.; Stafford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading global automotive service provider in Stafford, UK, is seeking an individual passionate about customer service and sales. This role involves helping customers with their inquiries and managing store operations, including basic vehicle services like oil and tire changes. Candidates are preferred to have a high school diploma and customer service experience, as well as a growth mindset. Opportunities for training and professional development are part of the position, which promotes a diverse and inclusive work environment.

Benefits

Supportive onboarding experience

Training and mentorship opportunities

Corporate Social Responsibility activities

Qualifications

• Customer service and issue resolution are crucial for this role.
• Ability to perform basic vehicle service tasks is required.
• Previous experience in consumer retail and automotive is beneficial.

Responsibilities

• Assist customers with inquiries and sales processes.
• Perform basic vehicle service tasks like oil and tire changes.
• Engage in store operations including inventory management.

Skills

Customer service skills

Sales experience

Agility in learning

Education

High School Diploma or equivalent

2 year degree or training program completion

Job description

* Customer service, sales, customer issue resolution- 75%.* Basic vehicle service tasks, oil, tires, fluids- 25%.* Store operations, opening/closing, inventory, displays- as needed basis.- Learn all aspects of store operations and flex between front/back shop tasks.## PREFERRED QUALIFICATIONS* 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.* Previous consumer retail sales experience.* Previous automotive experience a plus.* Previous management/supervisory experience a plus.* High School Diploma or equivalent.* Valid automobile driver's license.* Customer service and career growth mindset.* Ability to learn and perform basic vehicle service tasks.* Ability to learn and operate store systems.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* A diverse and inclusive team.