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# Planning Operations Lead (Business Manager)Your differences make us different - #achievetogether## About the roleNorth Northamptonshire Council is a product of local government reorganisation which took place across Northamptonshire in 2021. We have brought together the four former district and borough and county Local Planning Authority planning functions and working through a transformation programme to create a single high-performing planning service for North Northamptonshire.North Northamptonshire is a high-growth area offering an exciting opportunity for professional development. We are working on preparing a new Local Plan to provide a spatial vision for the whole area. We are delivering sustainable urban extensions in differing phases of development, a wealth of large commercial and industrial development proposals and everything in between.This role will work across the Planning teams and support managers in all these areas to ensure the successful delivery of a planning service.**Please note: Interviews are anticipated to take place on 21st / 22nd January 2026**In this dynamic role you will play a vital part in supporting the effective delivery of North Northamptonshire’s planning functions. You will be at the forefront of providing customer service, engaging with a range of internal and external stakeholders, including members of the public, applicants and councillors, ensuring every interaction reflects our commitment to the future of our area.You will:- Develop and lead a technical support team delivering the administrative processing and validation of planning applications- Oversee and facilitate all invoicing and transactions.- Budget monitoring and calculation of projections- Oversee and facilitating the monitoring of team performance, including performance indicators and project milestones. Ensuring the timely completion and submission of both internal and Government performance data returns.- Coordinate all IT Superusers for planning systems, providing training and support to the users of the systems.- Handle FoI, EIR and SAR requests and process data in accordance with GDPR.You will be joining us at an exciting time as we implement our new team structure, come together in new headquarter offices, and roll-out new planning software and ways of working. Working as Operations Lead, you will be at the at the forefront of supporting initiatives and be part of our continuing transformation and improvement journey, influencing the evolution of our service.### About youYou will be educated to degree level or equivalent experience to demonstrate the same level of key abilities.You will have relevant experience at a management level in an appropriate, related work area, reflecting a corporate and strategic approach in a diverse service environment.You will have a strong understanding of the common administrative functions required to support the processing of an application through the English Planning System.You will have experience of managing a diverse workforce, with demonstrable ability to motivate and inspire others to achieve high performance outcomes and positive working relationships and an open and flexible management style.### Our benefitsHere at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.You’ll find that we have a wide range of careers that may be more surprising than you think!We offer a vibrant working environment with:* a competitive salary* a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.* lots of opportunities to develop your skills, knowledge and potential in a large unitary council* generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days* hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.**Our Values and Behaviours**Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:Customer-focused Respectful Efficient Supportive TrustworthyOur key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.**Disability Confident Employer**We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here**Armed Forces Community**The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)The following content displays a map of the job's location.| OpenStreetMap contributors### Planning Operations Lead (Business Manager)* **Salary** £48226 - £51356* **Salary Frequency** Annual* **Working Hours** 37* **Job Reference** Ref/2064/7735* **Contract Type** Full Time* **Closing Date** 11 January, 2026* **Job Category** Planning* **Location** Kettering, United Kingdom* **Job Posted Date** 15 December, 2025