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Main area Administrator Grade Band 3 Contract Permanent Hours Part time - 15 hours per week (to include a Monday and Friday) Job ref 848-BHC-350-25

Site Phoenix Centre CRC Town Bromley Salary £29,651 - £31,312 Inc HCAS per annum pro rata Salary period Yearly Closing 05/01/2026 23:59 Interview date 15/01/2026

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.

Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.

Employees of Bromley Healthcare whose role maybe at risk will receive priority consideration.

Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.

Administrator - Safeguarding & Children Looked After - Band 3

Part time - 15 hours per week

We are currently looking for an Administrator to work in our Safeguarding and Children Looked After Team, within the Young People's Directorate.

This role is responsible for providing a high level of administrative support to ensure the Children Looked After (CLA) administration process operates efficiently within the Children and Young People Directorate.

The post holder will be required to liaise with parents and carers, Community Paediatrics Consultants, health and social care professionals, the Local Authority, the Care Coordination Centre and other partners on a frequent basis, dealing with the CLA process from the point of referral.

The post holder will become a specialist within their team, gaining a thorough understanding of the CLA process, being the point of contact for all aspects of the service; supporting with running reports for data collection, liaising with parents, and professionals, uploading documents and distributing reports while maintaining databases and using the patient management system.

Administration:

• Administrative support f o r Children Looked After (CLA) and S a f e g ua r d i n gC h il d r e n teams ( i n c l ud i n gc h il d p r o t e ct i o n , C L A,f o s t e r i n g a n d a d o p t i o n s a n d c h il d d e a t h)
• Maintain databases and information records relating to CLA, child protection, adoption and fostering and child death
• Liaise with Bromley Children’s Social Care around new admissions into care and changes of placements
• Use Emis to add referrals, update patient records, add alerts and complete templates
• Organise clinics, contact parent/carers to arrange appointments, send appointment letters and distribute reports to parent/carers and other professionals
• Liaise with other local authorities and health organisations regarding children and young people placed out of borough and for those placed in Bromley by other boroughs
• Compile data to support with the CLA data sets that feed into Bromley Healthcare’s submissions to NHS England and the ICB
• Monitoring the Single Point of Contact (SPOC) secure email inbox and actioning work associated with this
• Work with other safeguarding administrators to work effectively as a team to cover all areas of safeguarding admin covering planned absences annual leave and staff sickness

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults.

Salary is dependant on NHS experience and current banding/pay point.

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.

A d m i n i s t r a t i v e :

• Administrative support f o r Children Looked After (CLA) and S a f e g ua r d i n gC h il d r e n teams ( i n c l ud i n gc h il d p r o t e ct i o n , C L A,f o s t e r i n g a n d a d o p t i o n s a n d c h il d d e a t h)
• Maintain databases and information records relating to CLA, child protection, adoption and fostering and child death
• Liaise with Bromley Children’s Social Care around new admissions into care and changes of placements
• Use Emis to add referrals, update patient records, add alerts and complete template
• Organise clinics, contact parent/carers to arrange appointments, send appointment letters and distribute reports to parent/carers and other professionals
• Arrange interpreters as required
• Liaise with other local authorities and health organisations regarding children and young people placed out of borough and for those placed in Bromley by other boroughs
• Produce invoice request forms for processing by the finance team
• U p l o a d I nd i v i d u a l H ea l t h c a r e P l a n s, C h il d P r o t e c t i o n R e po r ts, a n d a d o p t i o n r e p o r ts a n d an y o t he r h ea l t h i n f o r m a t i o n r e c e i v e d wi t h i n required t im e f r a m e s
• Compile data to support with the CLA data sets that feed into Bromley Healthcare’s submissions to NHS England and the ICB
• Support with cover for the Child Death and Adoptions and Fostering Administrators as required, supporting notifications of deaths on the eCDOP electronic platform if the Child Death administrator is out of the office
• A rr an g es i n g l e an d m u l t i - a g e n cy m e e t i n g s b o t h i n t e r n a l y a n d e x t e r n a l y i n c l u d i n g b o o k i n g m e e t i n g r o o m s, preparation a n d d i s t r i bu t i o n o f a g e n d a s, mi nu t e s a n d a l l n e c e s s a r y p a p e r s
• Monitoring the Single Point of Contact (SPOC) secure email inbox and actioning work associated with this
• Liaise with Designated Doctor and Nurse/Liaison Keyworker as appropriate re all child deaths/safeguarding issues
• Maintain close working relationships with the named doctor, CLA Nursing team, Local Authority So c i a l C a r e team , a n d o t h e r h ea l t h p r o v i d e r s
• Ensure that confidentiality of information relating to vulnerable children and families is maintained at all times
• Work with other safeguarding administrators to work effectively as a team to cover all areas of safeguarding admin covering planned absences annual leave and staff sickness

Communication :

• Communicate effectively and professionally with parents, carers, children and young people and other Bromley Healthcare (BHC) and external staff
• Recognise people’s needs for alternative methods of communication and respond accordingly
• Build effective links and to strengthen working relationships, with health and social care service professionals as well as private and voluntary agencies
• Utilise formal and informal reporting mechanisms to ensure effective internal and external communications, and to ensure all documentation is accurate and professional
• Cl o s e l y li a i se wi t h o t he r l o c a l a u t h o r i t i e s a n d h e a l thf o rc h il d r e n a n d y o u n g p e o p l e p l a c e d wi t h i n B r o ml e y a n df o r B r o ml e y c h il d r e n p l a c e d o u t o f b o r o u g h

Other :

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Demonstrate skills and activities to others who are undertaking similar work
• To have current knowledge of other team members roles and responsibilities
• The post holder may be required to work across Bromley Healthcare clinic bases
• This job description is not exhaustive and can be altered in consultation with the post holder
• Any other duties which may be requested by the line manager in order to facilitate the effective and efficient running of the CYP Admin team

• Educated to GCSE Level or an equivalent level of knowledge, training and experience.
• Strong knowledge of MS office - excel
• Experience of EMIS or equivalent clinical systems.
• Experience of using EMIS population reporting.
• Ability to use information systems to collate and produce statistical data and reports.

• Previous experience of working in an administration role alongside clinicians within a healthcare setting.
• Experience of working independently, managing priorities and escalating as appropriate.
• Previous experience of managing confidential and sensitive information.
• Experience working within the NHS
• Experience of working with key performance indicators (KPIs).

• Strong understanding of English language, both written and verbal.
• Strong attention to detail with the ability to input data accurately, sometimes to tight timelines.
• Ability to prioritise daily workload and respond to ad-hoc requests in a busy environment.
• Knowledge of current local pathways

• Good communication skills, with a proven ability to deal tactfully and empathetically with people at all levels.
• Ability to work independently and as part of a wider team.
• Time management skills and ability to prioritise.
• Flexible approach to work .

We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.

To get a sense of what it's like to work with Bromley Healthcare, you can visit our YouTube channel at the following link: YouTube Channel .

Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions.

At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated. Discrimination of any protected characteristic is not tolerated. Diversity and inclusion are key components of our People Strategy, as an equal opportunities employer, we are particularly eager to enhance Black, Asian, and Minority Ethnic (BAME) representation across Bromley Healthcare, especially at senior levels.

We welcome applicants with a disability. We are able to support reasonable adjustments throughout the interview process, please let us know if you require any.

We understand the importance of balancing work and life, so we offer our staff a variety of flexible working options from day one. These include:

• Compressed hours
• Part-time
• Job shares

We encourage you to discuss this with your hiring manager, who will take your individual circumstances into account alongside the service needs.

We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six-month probationary period.

Bromley Healthcare CIC is an NHS community provider and an integral part of the NHS family. However, we pride ourselves on being different; as a co-owned social enterprise, Bromley Healthcare CIC is owned by its employees. This ensures that our staff remain under NHS Agenda for Change Terms and Conditions and are members of the NHS pension scheme (provided they are eligible). If not, we offer the Nest or Scottish Widows pension schemes.

• Please ensure you check your emails regularly, as this is our primary mode of communication throughout the recruitment process. As a general guideline, interviews typically occur within 2 weeks of the closing date.
• When providing employment reference details, please ensure you provide accurate work-related email addresses so references can be promptly sought when progressing your application. Your referees must be individuals known to you in a line manager or professional lead capacity.
• All staff identified as AT-RISK who meet the requirements of the post will be prioritized accordingly.
• The Trust utilizes the TRAC systems recruitment platform to administer all stages of the recruitment process, meaning that shortlisting information will not be communicated via NHS Jobs.
• Bromley Healthcare reserve the right to close adverts earlier than first published.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.