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Pre Litigated File Handler - Industrial Disease (NIHL)
Job summary
A leading law practice is seeking a Pre Litigated File Handler - Industrial Disease in Bolton. The role involves managing a caseload of up to 250 pre-litigated files, ensuring compliance with KPIs and SLAs, and performing detailed administrative tasks. Candidates must have proficiency in MS Office, strong communication skills, and ideally, some experience with disease claims. This full-time role offers excellent benefits, including private medical insurance and a pension scheme.
Benefits
Qualifications
- Experience in handling disease claims is desirable.
- Basic understanding of pre-litigation processes is important.
- Candidates should be self-organized and able to manage their time effectively.
Responsibilities
- Maintain a caseload of approximately 250 files.
- Undertake various tasks to ensure KPI and SLA compliance.
- Communicate with solicitors and insurance companies.
Skills
Education
Tools
Join to apply for the Pre Litigated File Handler - Industrial Disease (NIHL) role at Keoghs.
Application Deadline: 31 January 2026
Department: Legal
Location: Bolton
Compensation: £23,000 - £25,000 / year
The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims.
The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role would be ideal for a candidate who is looking for experience running their own caseload.
- Maintain a caseload of approximately 250 files
- Completion of Tracker Strategy document
- Sending out Initial Letters and completing initial file opening procedures upon receipt of new files.
- Companies Searches and ELTO Searchs
- Director searches and letters
- Instructions to investigators
- Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates.
- General admin including diarising dates for Protocol expiry
- Escalation of files to Team Leader for review when key milestones triggered
- Updating database on Tracker
- Policy queries to client for insured
- Requesting documents from Insurer
- Request and review OH & Personnel records from insured
- Review medical, engineering evidence and witness evidence.
- File Closure.
- Notifying brokers and co-defendants of closure
- General admin - diary dates
- Undertake ad hoc duties to support the team as required
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Value
Desirable:
- Awareness and understanding of file handing processes for disease claims.
- Technical knowledge of NIHL &/or HAVS claims.
- Basic understanding of all stages of the pre litigation process for disease claims
Essential:
- Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
- Ability to use own initiative, self-organise and self-prioritise
- Good listening and communication skills
- Ability to self-organise and self-prioritise
- Ability to work under pressure and to target
- GCSE grade A-C in English and Math
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
Mid-Senior level
Full-time
Other, Information Technology, and Management
Law Practice
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.