Assistance jobs in United Kingdom

The Sales Executive position will provide higher level admin support to the Open Market sales team and act as a point of contact for our customers. This role will cover the HarperCollins Children’s Books, HarperFiction, HarperNonFiction, William Collins & 4th Estate, Harlequin and Farshore divisions. The role covers the Europe, Middle East, Asia, Caribbean and Latin American markets. There is also direct account sales support for Africa, Pakistan and parts of Europe this includes day-to-day contact with customers in these markets and active selling of key titles to the regions.

This is an exciting opportunity for someone who is looking to their second job role in publishing, build commercial sales knowledge and gain exposure to multiple publishing divisions. This role will also be attending book fairs and supporting across wider sales-based projects from time to time, this may include travel.

Sales administration including answering customer queries and liaising with Customer Services

Work on bespoke internal systems relating to processing orders and prices, the raising and payment of marketing spend (including maintenance of the budget grid)

Running subscription and sales reports

Provide support for Sales Managers and acting as the second point of contact for customers both in the UK and overseas

Internal support for meetings with key stakeholders, providing monthly sales figures and managing marketing spend budgets

Work with European Sales Manager on provision of material for customer trade catalogues.

Point of contact and overseeing event/author orders

Point of contact for US colleagues on shared publishing

Assisting with preparations and planning for London Book Fair and Frankfurt Book fair

Experience of working within an office environment

Knowledge or experience of customer service practices

Experience of learning and adapting to new systems

Interest and passion for books and keen to develop knowledge of the industry

Process driven

Quick to learn various internal systems

Organisation and time management

Able to multi-task and prioritise

Communication skills both written and verbal

Creative thinking and suggest new ideas

Hybrid working model (3 days in the office)

28 days holiday plus bank holidays (option to buy and sell holiday days)

Enhanced pay for maternity, paternity, adoption and shared parental leave

Private healthcare cover and life assurance

Summer Hours

Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

Season ticket loans (from day 1 for entry level) and cycle to work scheme

Relocation Rent Support Loan

Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

Unlimited training on our Learning and Development portal, management courses (up to MA level) and mentoring programmes

Virtual GP and eyecare vouchers

Onsite physiotherapy (London only)

Charitable donation matching and2 volunteering days

Green Electric/Hybrid Car Benefit Scheme (salary sacrifice)

With Trees for Life we plant a tree in the Highlands of Scotland for every permanent hire

Free e-books and audiobooks, digital newspaper subscriptions and discounts on books

Subsidised canteen and retail discounts

Onsite prayer room

At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.