Solution Architect - Viator API Implementation

Viator; City of London; On-site; GBP 56,000 - 61,000; Full time

Job summary

A technology-driven travel company is seeking a Solution Architect to facilitate API implementations. The role involves collaborating with partners and stakeholders to design effective solutions. Ideal candidates will have over 5 years of experience and solid knowledge of APIs and development processes. The position offers a competitive salary, flexible work options, and various benefits.

Benefits

Competitive compensation

Flexible schedule

Health benefits

Tuition assistance

Travel perks

Employee assistance program

Qualifications

• 5+ years in solution architecture, technical consulting, or product management.
• Strong understanding of APIs and RESTful services.
• Hands-on experience with programming languages and API tools.
• Familiarity with e-commerce platforms is a plus.

Responsibilities

• Collaborate with partners to understand business objectives.
• Design solutions using Viator's APIs.
• Provide guidance on API capabilities and best practices.
• Serve as the technical point of contact for partners.

Skills

Solution architecture

Technical consulting

API design

Collaboration

Data analysis

Tools

Python

JavaScript

Postman

Swagger

Job description

Solution Architect – Viator API Implementation

Join our team as a Solution Architect to enable partners to leverage Viator’s APIs effectively. You will collaborate with partners, internal stakeholders, and technical teams to design, implement, and optimize end‑to‑end solutions, focusing on strategic consultation, commercial success, and technical guidance.

Responsibilities

• Collaborate with B2C platforms, OTAs and travel e‑commerce partners to understand business objectives and technical requirements.
• Design end‑to‑end solutions using Viator’s APIs to address partner needs and maximize commercial success.
• Provide expert guidance on API capabilities and commercial best practices that drive conversion.
• Develop implementation roadmaps, both pre‑ and post‑development, to help partners build growth‑oriented products.
• Advocate for partner needs with Viator’s product, engineering and business development teams for continuous improvement of API offerings.

Technical Leadership

• Serve as the technical point of contact for partners during the API integration process.
• Conduct API demonstrations for partner teams.
• Identify and resolve technical challenges, providing solutions to support integrations.
• Assist partners in optimizing API performance for scalability and user experience.
• Maintain technical documentation, use‑case libraries and integration guides.

Candidate Profile

• Partner‑oriented, focused on impactful solutions.
• Detail‑oriented with a track record of tracking metrics and identifying development gaps.
• Process‑driven, optimizing and scaling processes.
• Collaborative and able to work effectively with diverse teams.
• Influential, using data to drive decisions and influence partners.
• Forward‑thinking, anticipating needs and planning for success.

Qualifications

• 5+ years in solution architecture, technical consulting, product management or a similar role, preferably in travel or e‑commerce.
• Strong understanding of APIs, RESTful services and integration methodologies.
• Hands‑on experience with programming languages such as Python, JavaScript or similar, and API tools (Postman, Swagger).
• Familiarity with e‑commerce platforms, travel technologies and B2C integrations is a plus.
• Proven ability to analyze complex business and technical requirements to design scalable solutions.

Perks & Benefits

• Competitive compensation including base salary, annual bonus and equity.
• Remote‑friendly approach with flexible schedule and optional on‑site work.
• Health benefits, tuition assistance, donation matching, lifestyle benefit, travel perks, employee assistance program.
• Flexible schedule and work‑life balance embedded in culture.

Values

• Lead with talent, ambition and knowledge to drive new heights.
• Relentless curiosity and pushing beyond the known.
• Better together – learning and supporting one another.
• Serve customers with wow moments.
• Iterate, improve and grow in a safe environment.
• Inclusive workplace welcoming diverse identities.

Salary & Benefits

The salary range for this role is $75,000 – $80,000.

Accommodations

If you need a reasonable accommodation or support during the application or recruiting process due to a medical condition or disability, please reach out to your recruiter or email [e-mail]. Include the job requisition number in your message.