Assistance jobs in United Kingdom

Location: Kingston Upon Thames

Department: YUS - FT13 - General Engineers

Reports to: Regional Field Manager

Working hours: 40 hours Monday – Friday 8am – 5pm

Elite means you will do all Debt related work including being the Warrant Officer. Dual Fuel Only (Non-Elite) means you won’t be asked to be the Warrant Officer, and you won’t do any Debt Visits, but you will be the engineer on Warrants.

Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets

Shift Rotations:

• 6:00am – 3:00pm
• 8:00am – 5:00pm
• 11:00am – 7:00pm

Flexibility and reliability across all three shift patterns are essential requirements for this position.

Salary Options:

• Elite Dual Fuel: £43,260 (Realistic earning potential £50K–£55K)
• Dual Fuel Only (Non-Elite, see above): £38,110
• London Elite Dual Fuel: £45,320
• London Dual Fuel Only (Non-Elite, no warrant work): £40,170

We’re growing fast — and we’re offering a choice of career paths to suit different skillsets, ambitions and lifestyles.

Whether you’re looking to join as an Elite Engineer, including Warrant Officer duties, or prefer a Non-Elite Dual Fuel role focused purely on metering without warrant work, we have the right opportunity for you.

This isn’t just another dual fuel position — it’s a chance to be part of a company that’s redefining what it means to be a metering engineer, offering clear progression, industry-leading training, and exceptional rewards.

If you’re technically skilled, customer-focused, and driven to deliver safe, high-quality work, we’d love to hear from you.

You’ll work predominantly in the commercial sector, ensuring the safe and efficient delivery of gas and electricity metering services.

Depending on your role choice, you’ll have the opportunity to:

• Undertake friendly debt resolution visits to support customers.
• Alternate between attending Warrants as the on-site engineer and acting as the Warrant Officer (always supported — never solo).

• Focus purely on technical metering work — no Warrant or debt visits.

All engineers will receive full technical support, ongoing mentoring, and opportunities to upskill in areas such as:

• Three-Phase
• Medium Pressure
• Half-Hourly / CT Metering
• Gas U16–U40

Future career progression is available to:

• Technical Lead
• Quality Assessor
• Regional Field Manager

• Demonstrate a ‘can-do’ attitude and a willingness to take on a variety of field metering tasks.
• Take responsibility for the safe installation, exchange, commissioning, removal, and maintenance of metering systems, associated equipment, and communication systems.
• Deliver friendly, professional customer interactions, ensuring every visit reflects our values.
• Elite Engineers will also undertake Warrant Officer and friendly debt resolution visits (supported by our dedicated back-office team).
• Non-Elite Engineers will focus exclusively on core dual fuel metering duties — no warrant or debt-related work.
• Maintain compliance with all health and safety regulations, metering standards, and company procedures.
• Take accountability for stock, tools, and company vehicle care.
• Work collaboratively with colleagues and management to deliver team and business goals.
• Be open to ongoing development through technical training and mentoring opportunities.

If you have what it takes you could be just what we’re looking for…

• Smart Metering (Dual Fuel) experience
• Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)
• Certificate in Power (Logic or equivalent)

• MET4 – Small commercial gas metering
• Current Transformer (CT)
• Three Phase
• REGT1 – Medium Pressure

• UK Driving Licence
• Pass a colour blindness test
• Pass a DBS check

• Retention Bonus Scheme: Up to £60,000 payable after three years, subject to overall business performance and individual targets
• 24 days annual leave + bank holidays
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• New modern facilities
• Death in service and critical illness cover
• Plus, many more

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.