Zoo Contract Catering GM — Lead Food & Guest Experience

Restaurant Associates; Norton Juxta Twycross; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading hospitality provider is seeking a General Manager for Twycross Zoo. This role involves overseeing the catering operation, including multiple food outlets, and requires a candidate with at least 3 years of experience in similar roles. Responsibilities include managing staff, driving revenue, and maintaining client relationships. Competitive salary of up to £55,000 per annum, along with various perks including annual leave and training opportunities.

Benefits

25 days annual leave

Free parking

Free staff meals

Access to company perks

Training and development

Qualifications

• 3+ years' experience in a similar General Manager role.
• Strong contract catering background, ideally from a visitor attraction site.
• Excellent financial and commercial acumen.

Responsibilities

• Lead, train, and develop a motivated team of operators and culinary staff.
• Manage all aspects of labour planning, cost control, and forecasting.
• Identify and drive commercial opportunities to maximise revenue.

Skills

Team leadership

Commercial acumen

Client relationship management

Budget management

Communication skills

Job description

A leading hospitality provider is seeking a General Manager for Twycross Zoo. This role involves overseeing the catering operation, including multiple food outlets, and requires a candidate with at least 3 years of experience in similar roles. Responsibilities include managing staff, driving revenue, and maintaining client relationships. Competitive salary of up to £55,000 per annum, along with various perks including annual leave and training opportunities.