Workshop Controller: Lead & Optimize Vehicle Workshop

Midlands Truck & Van Ltd; Coventry; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading commercial vehicle dealership in Coventry is seeking a Workshop Controller to oversee and enhance workshop performance. The role involves managing the workshop team, improving customer satisfaction, and ensuring compliance with legal standards. Ideal candidates should have significant experience in an operational service industry with high customer expectations and team leadership skills, alongside technical knowledge relevant to the role. Competitive compensation and full-time contract offered.

Qualifications

• Experience in an operational service industry involving high customer expectations.
• Experience leading and developing a team.
• Technical knowledge gained through technical qualification or relevant experience.

Responsibilities

• Plan, control, and deliver overall workshop performance.
• Ensure customer satisfaction and success of the Fleet Workshop department.
• Manage and organize the workshop team and resources.
• Monitor compliance with legal requirements in the workshop.

Skills

Operational service industry experience

Team leadership

Customer contact management

Technical knowledge

Basic computer skills

Job description

A leading commercial vehicle dealership in Coventry is seeking a Workshop Controller to oversee and enhance workshop performance. The role involves managing the workshop team, improving customer satisfaction, and ensuring compliance with legal standards. Ideal candidates should have significant experience in an operational service industry with high customer expectations and team leadership skills, alongside technical knowledge relevant to the role. Competitive compensation and full-time contract offered.