Weekend General Assistant

BOXPARK; Barnsley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering brand in Barnsley is seeking a Customer Service Assistant to work on weekends. This role involves maintaining cleanliness, providing excellent customer service, and adhering to food safety standards. Candidates should have Food Safety Level 2 and previous customer service experience. Benefits include free lunches, paid volunteer days, and more.

Benefits

Annual birthday off

Monthly chef masterclasses

Fully funded development courses

Discounts at retail and leisure outlets

Cycle-to-work scheme

Paid volunteer day

Free lunch

Mental Health Charter App access

Enhanced parental leave

Paid fertility treatment leave

Grandparent leave

Qualifications

• Experience in a customer service environment.
• Previous experience with till operations.
• Ability to maintain cleanliness and safety standards.

Responsibilities

• Monitor counters for cleanliness and stock levels.
• Provide efficient service while engaging with customers.
• Follow food safety practices diligently.

Skills

Customer service skills

Good merchandising skills

Ability to take instructions

Education

Food Safety Level 2

Health & Safety Level 2

Job description

Overview

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

Role and hours

This is a General Assistant to work on Saturdays from 7am to 3:30pm and double shift on Sundays, from 7am to 3:30pm and 6pm to 2:30am (24 hours per week).

Responsibilities

Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Qualifications

• Food Safety Level 2

• Health & Safety Level 2

• Previous experience in a customer service environment

• Good merchandising skills and till experience

Benefits

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses ranging from levels 2 to 7
• Discounts and cashback at a wide variety of retail and leisure outlets
• Cycle-to-work scheme
• Freedom Friday – a paid day off to volunteer at a charity of your choice
• Free lunch every workday
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave benefits
• Paid leave for fertility treatments
• Grandparent leave to support your loved ones with their new arrival

Explore all benefits and more by visiting BM Caterers website