Warranty Administrator West Bromwich Administration

HGVTraders LTD.; West Bromwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable automotive dealer group in West Bromwich is seeking an experienced administrator to join their team. The role involves processing warranty claims and requires knowledge of vehicle services. Ideal candidates will have a background in warranty/service and strong problem-solving skills. This position offers training and opportunities for career progression. Competitive benefits are included, along with a permanent contract.

Benefits

Increased holiday entitlement

Recruitment incentive awards

Cycle to work scheme

Qualifications

• Experience in warranty or service background.
• Vehicle technical knowledge preferred.
• Approachable and able to resolve problems.

Responsibilities

• Prepare, process and invoice warranty claims.
• Monitor claim status to final payments.

Skills

Warranty background

Problem-solving

Clear telephone manner

Tools

Autoline

Kerridge

Job description

Benefits

• Increased holiday entitlement with length of service.
• Recruitment incentive awards.
• Cycle to work scheme.

Contract Type - Permanent

Working Hours 9:00am – 5:00pm Monday to Friday

37.5 Basic Weekly Hours.

Job Summary This is an excellent opportunity for an experienced administrator or someone looking for a career in administration to join a successful brand and exciting dealer group. The successful candidate will be given training and progression opportunities.

Main Duties and Responsibilities

• To prepare, process and invoice warranty claims following strict company and manufacturing guidelines.
• Monitoring claim status to final payments.

Person Specification

• Warranty or Service background would be beneficial.
• Vehicle technical knowledge would be beneficial.
• Autoline / Kerridge experience would be beneficial.
• Approachable.
• Able to resolve problems.
• Good clear telephone manner.

Contact our HR Department to request an application form if you are interested in this position. Please email [e-mail]

About the Company

The Guest Motor Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Professional Dealer and have been a family owned and run business for over a century.

The Group now operates out of 13 depots spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire. We provide all automotive services, from the initial sale to the complete care and management of entire fleet, no matter the size and scale. Here at the Guest Motor Group, we strive to provide the highest quality of automotive service to all our stakeholders, through fair and understanding interactions.