Warehouse Supervisor - Evenings - Lux

Frasers Group; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a Supervisor to manage and coach warehouse operatives, drive performance metrics, and uphold safety standards. The ideal candidate will have experience in Warehousing, Logistics or Supply Chain, and a customer-focused approach. Join a dynamic team and contribute to culture change initiatives in a fast-paced environment.

Benefits

Peer-nominated recognition scheme

Corporate event activities

Quarterly sessions with CEO

Wellbeing programme with gym access

Access to wellbeing support and resources

Responsibilities

• Direct line management and coaching of Warehouse Operatives.
• Monitor delivery to plan and identify areas for improvement.
• Drive performance on key metrics for efficient warehouse operation.
• Maintain high safety standards and ensure adherence to safety routines.
• Provide details when targets are not met and create improvement plans.
• Collaborate with Warehouse Leadership and stakeholders for strategic support.
• Support culture change and turnover reduction initiatives.

Skills

Experience in Warehousing, Logistics or Supply Chain

High potential for people and change management

Good systems skills

Customer focused approach to operational management

Resilient, flexible and approachable

Problem solving ability in a fast paced business

Job description

Overview

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our vision is to build the world’s most admired and compelling brand ecosystem. Our purpose is to elevate the lives of the many with access to the world’s best brands and experiences. We fear less and do more. Our people are forward thinkers who are driven to operate outside their comfort zone to change the future of retail, embracing challenges along the way.

Job Description

As a Supervisor your key responsibilities will include:

• Direct line management and coaching of Warehouse Operatives / Trainee Supervisors, including 1:1s to discuss performance vs expectation, identifying SMART goals when performance is not met in key functional areas within responsibility
• Work with the Section Manager for your department to monitor delivery to plan and identify areas for your shift to improve
• Drive performance on key metrics to ensure an efficient warehouse operation that can fulfil customer web and store demand on time and in full
• Maintain high safety standards on site, working with the Safety team to ensure adherence to safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
• Review weekly labour plan to ensure adequate cover; share with the Section Manager and highlight issues/feedback
• Provide detail when daily/weekly targets are not met and create plans to bridge gaps
• Collaborate with the Warehouse Leadership team and other key stakeholders to ensure strategic activity is on track and supported
• Support the successful implementation of culture change and turnover reduction

Qualifications

• Experience in Warehousing, Logistics or Supply Chain
• High potential for people and change management
• Good systems skills
• Customer focused approach to operational management
• Resilient, flexible and approachable
• Problem solving ability in a fast paced business

Additional Information

• Reward, Recognition and Opportunities
• Frasers Champion – peer-nominated scheme recognising hard work
• Frasers Festival – corporate event with activities across UK and Europe
• CEO Sessions – quarterly sessions with the CEO and leadership team
• Retail Reconnect – two days in a store or warehouse to learn how your work impacts frontline teams
• Employee Welfare
• Frasers Fit – wellbeing programme with free gym access and resources
• Retail Trust – free access to wellbeing support and financial/legal resources

What’s next? – Our Recruitment Team will review applications and all candidates will receive a response. Shortlisted applicants may be asked to confirm key details before a first-stage interview. If successful, there will be two further interview stages with the Hiring Manager/wider team, potentially including a presentation/task to demonstrate skills.