Ward Clerk

Transformationunitgm; Rochdale; On-site; GBP 25,000; Part time

Job summary

A healthcare organization in Rochdale is looking for a part-time Band 2 Ward Clerk to provide administrative support at Rochdale Infirmary. Duties include answering calls, directing patients, and maintaining clinical records. The ideal candidate will have good interpersonal skills, attention to detail, and experience in a hospital setting. This role offers a salary of £24,465 pro rata per annum and is part of a team committed to delivering high-quality healthcare services.

Benefits

Flexible working opportunities

Annual leave allowance

Protected hours for health and wellbeing activities

Qualifications

• Experience in a hospital/clinic setting is preferred.
• PC skills, particularly in Microsoft Office, are necessary.
• High degree of accuracy and attention to detail required.

Responsibilities

• Answer calls regarding advice and referrals.
• Direct patients to the correct department/member of staff.
• Handle filing and administrative tasks.
• Update patient medical records in online systems.

Skills

Good interpersonal skills

Attention to detail

Ability to work under pressure

Knowledge of Microsoft Office

Education

Achievement of National Care Certificate

Job description

Employer Northern Care Alliance NHS Foundation Trust Employer type NHS Site Rochdale Infirmary Town Rochdale Salary £24,465 pro rata, per annum Salary period Yearly Closing 28/12/2025 23:59

Band 2

Job overview

We are pleased to offer a vacancy for a part time, Band 2 Ward Clerk to work at Rochdale Infirmary.

The post holder will provide a wide range of administrative and clerical duties to the unit staff and will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the unit office. They will also provide general assistance to the unit staff.

Main duties of the job

• Answering of calls regarding advice and referrals
• Directing patients to the correct department/member of staff to deal with the issue.
• Filing and admin responsibilities
• Completion of online information systems, which update patient medical records

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person specification

Qualifications

• Good knowledge and experience of PC based applications i.e. Microsoft Office
• Achievement of National Care Certificate (willingness to complete).

Knowledge, Training & Experience

• High degree of accuracy and attention to detail.
• Good interpersonal skills dealing with enquiries in person and by telephone.
• To work flexibly as a member of a team and be willing to offer support to colleagues.
• To deal effectively with people at all levels from a broad range of organizations.
• Previous experience of working in a hospital/clinic setting

Skills & Abilities

• Ability to work under pressure and adhere to deadlines, prioritizing and organizing your workload where appropriate
• Ability to maintain confidentiality and apply data protection principles.

The NCA is proud to serve a diverse population and is committed to delivering inclusive, accessible care. We value individuality and aim to build a workforce that reflects the communities we serve. Applications are welcomed from individuals of all backgrounds, identities, and beliefs.

We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.

If you require any reasonable adjustments to the application process, please contact [emailprotected]

Vacancies may close early if sufficient applications are received, or if an internal redeployee has been identified.

For fixed-term roles, current NHS staff will be considered for secondments, while fixed-term contracts will be offered to external (non-NHS) applicants.

The NCA does not accept unsolicited CVs from agencies. Read more about this here .

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.