Voyage Sales Specialist – UK/EMEA (On-site)

TC Industries Of Canada Company; Woking; On-site; GBP 28,000 - 35,000; Full time

Job summary

A global cruise line based in Woking is seeking a Cruise Sales Agent to provide personalized service to Travel Partners and Guests across EMEA and the UK. This role involves managing reservations, supporting guest needs, and maximizing sales opportunities. The ideal candidate will have at least 2 years of experience in sales or services, with strong communication skills and a focus on delivering exceptional customer experiences.

Benefits

Competitive salary

Professional development opportunities

Supportive work environment

Qualifications

• Minimum 2 years of sales or service experience, preferably in travel, tourism, or hospitality.
• Proven ability to manage client relationships and deliver high-quality service.
• Fluency in English; additional European languages are a plus.

Responsibilities

• Provide personalized service to Travel Partners and Direct Guests across EMEA and the UK.
• Handle inbound and outbound communications according to service standards.
• Manage existing bookings, modifications, payments, and guest preferences.

Skills

Customer-focused mindset

Sales instincts

Attention to detail

Strong communication

Organizational abilities

Tools

Travel booking systems

Call management tools

Job description

A global cruise line based in Woking is seeking a Cruise Sales Agent to provide personalized service to Travel Partners and Guests across EMEA and the UK. This role involves managing reservations, supporting guest needs, and maximizing sales opportunities. The ideal candidate will have at least 2 years of experience in sales or services, with strong communication skills and a focus on delivering exceptional customer experiences.