Volunteer Retail Assistant (Hornbeam Shop)

Yorkshire Cancer Research; Harrogate; On-site; GBP 10,000 - 40,000; Part time

Job summary

A charitable organisation is looking for Volunteer Retail Assistants to support their shops in Harrogate. You will enhance customer experience, assist with donations, and help raise vital funds to combat cancer. No experience is required as training will be provided. This role offers a chance to gain retail experience and develop valuable skills while having fun and giving back to the community.

Benefits

Gain experience in the retail sector

Develop skills in teamwork and communication

Full training provided

Be part of a supportive team

Play an active role in the community

Fun and rewarding experience

Responsibilities

• Providing a warm and friendly welcome to customers and donors.
• Sorting and categorising donated items.
• Assisting customers with purchases and enquiries.
• Pricing stock and processing Gift Aid donations.
• Organising and restocking displays.
• Creating eye-catching and stylish window displays.
• Keeping the shop tidy, clean and well organised.

Skills

Strong communication and teamwork

Strong customer service

Friendly and approachable manner

Ability to show initiative

Enthusiastic and helpful attitude

Reliability

Ability to work unsupervised or as part of a team

Job description

Overview

Make a difference by just being you. Whether you’re interested in working front of house welcoming and serving customers, keeping the shop floor tidy and fresh, or organising stock behind the scenes, we encourage you to apply.

This is an excellent opportunity if you want to gain experience in the customer service and retail sector but would also suit someone who wishes to use their existing skills. Volunteering in our retail team is also an excellent way to make new friends and have fun. There is no minimum time commitment that we expect from our volunteers so whether you can do a few hours a week or once a month, we’ll do our best to offer a role that fits in with your schedule. No previous experience is necessary as training will be provided.

What happens next?

If you decide to apply, a member of the volunteering team will contact you and ask you to come in for an initial chat with the shop manager. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest.

Volunteer role

Volunteer Retail Assistant

Where you will be based

Shop

Why we want you

Our Volunteer Retail Assistants play an essential role in the smooth running of our shops while raising vital funds for Yorkshire Cancer Research.

What you will be doing

• Providing a warm and friendly welcome to customers and donors
• Sorting and categorising donated items
• Assisting customers with purchases and enquiries
• Pricing stock and processing Gift Aid donations
• Organising and restocking displays
• Creating eye-catching and stylish window displays
• Keeping the shop tidy, clean and well organised

The skills you need

• Strong communication and teamwork
• Strong customer service
• A friendly and approachable manner
• The ability to show initiative
• An enthusiastic and helpful attitude
• Reliability is essential
• Able to work unsupervised or as part of a team

What’s in it for you

• It is a great way to support a worthwhile cause. You will be playing a key role in raising funds which will help more people across Yorkshire avoid and survive cancer
• You will gain experience in the retail sector
• You will develop skills such as teamwork, communication, and problem solving
• You will receive full training and gain valuable experience which can boost your CV
• It’s an opportunity to play an active role in your local community and to be part of a supportive and friendly team
• It’s fun! We’re confident you’ll gain real satisfaction from doing something valuable with your free time

Disclaimer

We need one reference and proof of ID and home address for all volunteers. Certain roles will be subject to additional checks.

Hornbeam Square West, Harrogate, HG2 8PA, United Kingdom